Paula Richardson
Hollywood
Summary
Dedicated professional with experience in household management and childcare. Known for exceptional customer service and emotional intelligence, effectively managing family needs, schedules, and communications to enhance daily operations.
Overview
8
8
years of professional experience
Work History
Household Manager
Kalishman David
Mount Pleasant
01.2024 - 01.2026
- Maintained inventory of household supplies and managed procurement processes.
- Managed household schedules and coordinated daily activities efficiently.
- Ensured cleanliness and organization of living spaces through regular oversight.
- Developed meal plans catering to family dietary preferences and needs.
- Provided transportation services for family members when needed.
- Handled communications between family members and external parties such as schools or employers.
- Responded promptly to inquiries from family members regarding household concerns or needs.
- Assisted with grocery shopping and meal preparation for the family.
Au Pair
Donaldson Family
Wilmington
07.2022 - 06.2023
- Prepared nutritious meals tailored to children's dietary needs and preferences.
- Communicated regularly with parents about children's progress and daily routines.
- Maintained a clean and organized household environment for the family.
- Developed nurturing relationships with children to promote emotional well-being.
- Developed strong relationships with families by exhibiting professionalism throughout employment period.
- Taught basic life skills such as personal hygiene, manners, politeness and respect for others.
- Organized playdates and activities for the children, ensuring their safety at all times.
- Participated in family events such as birthday parties or holidays celebrations.
- Cared for children in a nurturing manner by providing meals, snacks, bathing and dressing them.
- Communicated with parents about daily activities and any concerning behaviors.
- Supported household operations by completing laundry, cooking meals and performing light cleaning.
- Bathed and dressed children, teaching grooming, and hygiene.
- Maintained a safe environment in the home by monitoring visitors and adhering to household rules.
- Managed schedules, including playdates, appointments, and extracurricular activities.
- Supervised daily activities for children, ensuring safety and engagement.
- Managed light housekeeping duties including laundry, grocery shopping and errands.
- Maintained organized and clean children's areas.
Au Pair
Wellons Waine Family
Morehead City
05.2021 - 06.2022
- Supervised daily activities for children, ensuring safety and engagement.
- Organized educational and recreational activities to enhance learning experiences.
- Prepared nutritious meals tailored to children's dietary needs and preferences.
- Assisted with homework and school projects, fostering academic development.
- Communicated regularly with parents about children's progress and daily routines.
- Maintained a clean and organized household environment for the family.
- Managed schedules, including playdates, appointments, and extracurricular activities.
- Developed nurturing relationships with children to promote emotional well-being.
- Maintained organized and clean children's areas.
- Managed light housekeeping duties including laundry, grocery shopping and errands.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Developed strong relationships with families by exhibiting professionalism throughout employment period.
- Employed positive guidance strategies to encourage children and improve behavior.
- Taught basic life skills such as personal hygiene, manners, politeness and respect for others.
- Organized playdates and activities for the children, ensuring their safety at all times.
- Planned educational activities such as crafts, games and outings that promoted physical activity.
General Store Manager
Store Massucco
Argentina
03.2018 - 02.2021
- Supervised daily operations and managed store staff schedules and assignments.
- Ensured high levels of customer service through staff training and support.
- Coordinated inventory management processes to maintain stock levels efficiently.
- Implemented visual merchandising strategies to enhance product displays and store layout.
- Monitored sales trends and prepared reports for management review and strategy sessions.
- Led team meetings to communicate goals, updates, and encourage employee engagement.
Retail Sales Associate
Ana Maldonado
Rio Tercero
03.2019 - 06.2019
- Assisted customers with product selection and inquiries.
- Managed inventory levels and restocked merchandise as needed.
- Maintained clean and organized sales floor to enhance customer experience.
- Collaborated with team members to achieve sales goals and targets.
- Handled customer complaints professionally to ensure satisfaction.
- Participated in visual merchandising efforts to create appealing displays.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers upon entering the store and provided assistance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Completed transactions in an efficient manner while providing excellent customer service.
Costumer Service Representative
Seguros Neldo
Rio Tercero
12.2018 - 02.2019
- Assisted customers with inquiries and resolved issues promptly.
- Managed customer complaints, ensuring satisfaction and effective resolutions.
- Collaborated with team members to improve service delivery methods.
- Educated customers about products, services, and promotions available.
Education
Some College (No Degree) - Physical Therapy
Carteret Community College
Morehead City, NCSome College (No Degree) - Education
Carteret Community College
Morehead City, NCSome College (No Degree) - English Bilingual Assistant
Welcome Institute
Rio Tercero, CordobaFirst Aids And CPR
American Heart Association
Skills
- Problem solving
- Attention to detail
- Time management
- Security measures
- Maintenance coordination
- Calendar management
- Language fluency
- Organizational skills
- Communication skills
- Staff training
- Inventory management
- Customer service
Languages
Spanish
Professional
English
Professional
Timeline
Household Manager
Kalishman David
01.2024 - 01.2026
Au Pair
Donaldson Family
07.2022 - 06.2023
Au Pair
Wellons Waine Family
05.2021 - 06.2022
Retail Sales Associate
Ana Maldonado
03.2019 - 06.2019
Costumer Service Representative
Seguros Neldo
12.2018 - 02.2019
General Store Manager
Store Massucco
03.2018 - 02.2021
Some College (No Degree) - Physical Therapy
Carteret Community College
Some College (No Degree) - Education
Carteret Community College
Some College (No Degree) - English Bilingual Assistant
Welcome Institute
First Aids And CPR
American Heart Association