Paulette Turpin
Trenton
Summary
Dynamic manager and analytical problem-solver with a proven track record in team building, leadership, and motivation. Exceptional aptitude for fostering customer relations and cultivating strong partnerships that drive business success. Skilled in independent decision-making and sound judgment, consistently contributing to organizational growth. Committed to leveraging training, monitoring, and morale-boosting strategies to enhance employee engagement and elevate overall performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Director
Sunshine house learning Academy
09.2025 - Current
- Front office management
- Supervision and scheduling staff
Program manager
Occupational Enterprises, Inc.
03.2022 - 07.2025
- Maintains close working relationship with partner program staff to ensure coordination of training goals and supportive services
- Maintains data as required on client caseload and related program activities for reporting purposes and for monitoring of client participation and expenditure levels; Supervision of program assistant/recovery coach
- Reviews changes in regulations and the effects of such changes, assists with planning process by gathering programmatic information
- Collaborated with stakeholders to define program objectives, scope, and success criteria
- Developed detailed project plans, including timelines, milestones, tasks assignments, and dependencies
- Monitored program progress regularly and implemented corrective actions when necessary to ensure on-time delivery
Teacher's Assistant
EnCircle (Lutheran family and children services of Virginia)
08.2012 - 09.2022
- Supporting students with severe behavioral disorders flourish in a classroom setting. Implementing behavioral and educational plans. Monitoring for changes in behavior and if use negative behaviors. Collect data on everything.
Education
Associate's degree - Front Office Billing/Coding, Health Services Administration
Valley College
Princeton, WV06.2022
Skills
- Data Collection
- Case management
- Computer literacy
- ICD-9
- Trauma response
- HIPAA
- Microsoft Word
- Negotiation
- Customer service
- Medical Coding
- Medical Terminology
- Time management
- CPT Coding
- Office Administration
- Communication skills
- ICD-10
- Guest relations
- EHR systems
- Microsoft PowerPoint
- Microsoft Excel
Certification
Driver's License
Timeline
Assistant Director
Sunshine house learning Academy
09.2025 - Current
Program manager
Occupational Enterprises, Inc.
03.2022 - 07.2025
Teacher's Assistant
EnCircle (Lutheran family and children services of Virginia)
08.2012 - 09.2022
Associate's degree - Front Office Billing/Coding, Health Services Administration
Valley College