Perdisha Russell
North Myrtle Beach
Summary
Customer service representative with a strong reputation for reliability and teamwork. Proven ability to manage sensitive information with discretion while adapting communication styles to diverse situations. Consistently meets performance goals and excels in data entry, ensuring high levels of customer satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
C&L Services
North Myrtle Beach
10.2024 - Current
- Handled high call volumes while providing exceptional customer support.
- Assisted in resolving guest complaints with empathy and professionalism.
- Cultivated relationships with customers through personalized assistance and support.
- Managed reservation systems to ensure smooth guest experiences.
- Processed payments and handled cash transactions accurately.
- Documented customer interactions and transactions to ensure accurate record-keeping.
- Welcomed guests upon arrival and check-in to create positive first impressions.
Education
High School Diploma -
Jack Hayward High School
Grand Bahama 06-2012
Skills
- Record keeping
- Customer relationship management
- Team collaboration
- Effective communication
- Attention to detail
- Adaptability to change
Timeline
Customer Service Representative
C&L Services
10.2024 - Current
High School Diploma -
Jack Hayward High School