Peter Bowman
Summerville
Summary
Results-driven operations leader with expertise in P&L management and leadership development. Enhances team performance through strategic training initiatives and optimizes workflows to foster a positive work environment. Leverages strong business acumen and digital systems knowledge to drive operational success.
Overview
17
17
years of professional experience
Work History
Director Of Operations
Topgolf
Charleston
03.2023 - Current
- Directed operations for venue generating $17 million annually, managing 300 employees and 15 managers.
- Implemented strategic initiatives that increased revenue growth and improved operational outcomes.
- Demonstrated strong business acumen through P&L accountability, contributing to overall financial health.
- Managed employee development programs that enhanced staff engagement and increased productivity.
- Won Directors Cup for the best financial and people metrics in the brand,
Director of Operations
Topgolf
El Segundo
10.2021 - 03.2023
- Directed operations for flagship new venue generating $45 million annually with 600 employees and 23 managers.
- Demonstrated strong business acumen with P&L accountability.
- Streamlined workflows through targeted process improvements and efficient resource allocation.
- Managed staff training programs, improving team performance and customer service skills.
- Developed managers for promotion opportunities to support brand growth.
- Spearheaded unique golf course integration with Topgolf, merging entertainment with sport.
- Hosted high-profile guests and productions, enhancing brand visibility.
- Fostered positive work environment through effective communication and team-building initiatives.
Director Of Operations
Topgolf
Albuquerque
11.2019 - 10.2021
- Directed operations for new venue generating $17 million annually, managing 300 employees and 15 managers.
- Exercised P&L accountability to drive financial performance.
- Implemented operational strategies, streamlining processes across multiple locations for improved service delivery.
- Oversaw daily operations, enhancing customer satisfaction through efficient workflows.
- Developed staff training programs to improve team performance and service delivery.
- Won Directors Cup for the best financial and guest metrics in the brand.
Operations Manager
Topgolf
Minneapolis
07.2018 - 10.2019
- Directed operations for venue generating $28 million annually with 500 employees and 20 managers.
- Exercised P&L accountability and financial oversight to drive informed business decisions.
- Managed daily operations across diverse teams to enhance overall efficiency.
- Managed stock levels and minimized waste through strategic inventory practices.
- Developed operational policies that streamlined workflows and enhanced team collaboration.
General Manager
Tavern&Bowl
Glendale
01.2016 - 01.2018
- Demonstrated strong business acumen with profit and loss accountability.
- Directed marketing initiatives that increased brand visibility and attracted new clients.
- Implemented targeted outreach strategies that contributed to sales growth.
- Developed community relationships to enhance brand presence and increase sales.
- Managed hiring and scheduling to enhance workforce efficiency and ensure adequate coverage.
- Supervised daily operations, ensuring seamless service delivery.
- Oversaw facility management, maintaining top-tier service standards.
- Cultivated vendor partnerships for efficient inventory management.
General Manager of Operations
Slater’s 5050
Huntington Beach
01.2014 - 01.2016
- Managed daily operations to ensure efficient restaurant functions and uphold high service standards.
- Executed cost control strategies for profitability through diligent P&L oversight.
- Demonstrated strong business acumen through effective P&L accountability.
- Optimized staff scheduling for improved labor management and service efficiency.
- Coordinated inventory management to optimize stock levels and minimize waste.
- Oversaw guest relations to enhance customer satisfaction and loyalty.
- Led recruitment efforts as hiring manager, attracting and retaining top talent.
- Implemented facility management initiatives to maintain cleanliness and safety standards.
Regional General Manager
Buffalo Wild Wings
San Diego
01.2011 - 01.2014
- Demonstrated strong business acumen with P&L accountability.
- Directed daily operations at multiple restaurant locations, achieving consistent service quality across all sites.
- Managed staffing, training, and development of team members.
- Implemented targeted marketing strategies that significantly enhanced brand visibility in local markets.
- Conducted performance evaluations to improve team effectiveness.
- Ensured compliance with health and safety regulations consistently.
- Coordinated inventory management and supply chain processes to optimize resource allocation and reduce waste.
General Manager
BJ'S Restaurant
Las Vegas
01.2009 - 01.2012
- Demonstrated strong business acumen with P&L accountability.
- Developed and implemented operational policies for improved efficiency.
- Oversaw daily operations to enhance service delivery and optimize team performance.
- Managed staff recruitment, training, and scheduling to ensure adequate coverage and team readiness.
- Enhanced customer experience through staff training and service standards.
- Coordinated inventory management to sustain stock levels and minimize waste.
Education
Some College (No Degree) - Hospitality Management
University of Nevada-Las Vegas
Las Vegas, NVSkills
- Inventory management
- Operational efficiency
- POS systems expertise
- Data analysis
- Excel proficiency
- Scheduling software
- Leadership development
- Business acumen
- Presentation skills
- Emotional intelligence
Accomplishments
Topgolf Directors Cup Award Winner 2024
Affiliations
Volunteer, Sports, Kids, Golf, Beach
Timeline
Director Of Operations
Topgolf
03.2023 - Current
Director of Operations
Topgolf
10.2021 - 03.2023
Director Of Operations
Topgolf
11.2019 - 10.2021
Operations Manager
Topgolf
07.2018 - 10.2019
General Manager
Tavern&Bowl
01.2016 - 01.2018
General Manager of Operations
Slater’s 5050
01.2014 - 01.2016
Regional General Manager
Buffalo Wild Wings
01.2011 - 01.2014
General Manager
BJ'S Restaurant
01.2009 - 01.2012
Some College (No Degree) - Hospitality Management
University of Nevada-Las Vegas