Peter Goodman
Shift Lead/Manager
Columbia
Summary
Results-driven Shift Leader experienced in team supervision and training. Enhanced customer satisfaction and operational efficiency through effective communication among team members and management. Committed to fostering collaboration and achieving optimal operational outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Burger King
Columbia
11.2025 - Current
- Supervised team members during peak hours to ensure efficient service.
- Trained new employees on food preparation and customer service protocols.
- Handled customer inquiries and resolved complaints to enhance satisfaction.
- Managed inventory levels and restocked supplies throughout shifts.
- Ensured cleanliness and organization of workstations in compliance with safety standards.
- Assisted in scheduling staff shifts based on business needs and employee availability.
- Maintained an organized work environment by delegating tasks to staff as needed.
Line Cook
Pizza Hut
Columbia
10.2024 - 11.2025
- Prepared a variety of dishes according to restaurant recipes and standards.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Managed food inventory and prepared ingredients to support efficient kitchen operations.
- Coordinated with team members to deliver timely meal service during peak hours.
- Followed safety and sanitation guidelines to ensure food quality and compliance.
- Monitored cooking times and temperatures to maintain high food quality and safety.
- Adapted recipes based on seasonal ingredients and customer preferences.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Cleaned the working environment by sweeping, mopping floors, washing surfaces, and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Driver
GFL Environmental
Columbia
02.2023 - 06.2024
- Operated waste collection vehicles efficiently and safely.
- Followed assigned routes for timely waste pickup and disposal.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Conducted pre-trip inspections to uphold vehicle safety and compliance standards, ensuring reliable service delivery.
- Delivered exceptional customer service during residential and commercial pickups, fostering positive community relationships.
- Maintained detailed logs of pickups, vehicle maintenance, and incidents.
- Collaborated with team members to streamline operational workflows, enhancing overall service efficiency.
Education
High School Diploma -
C.A.Johnson High School
South Carolina07-2014
Some College (No Degree) - HVACR
Centura College
South CarolinaSkills
- Food safety compliance
- Food preparation techniques
- Meal preparation
- Inventory management
- Team supervision
- Staff training
- Customer service
Languages
English
Professional
Certification
SERV Safe
Timeline
Shift Leader
Burger King
11.2025 - Current
Line Cook
Pizza Hut
10.2024 - 11.2025
Driver
GFL Environmental
02.2023 - 06.2024
High School Diploma -
C.A.Johnson High School
Some College (No Degree) - HVACR
Centura College