Peyton Sims
Columbia
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Bartender
Columbia Craft
02.2025 - Current
- Engaged with customers, providing exceptional service and fostering a welcoming atmosphere.
- Handled cash transactions accurately, ensuring efficient processing of payments and tips.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Barista
Immaculate Consumption
01.2023 - Current
- Engaged with customers to provide exceptional service and resolve inquiries efficiently.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Bartender
Black Rooster
07.2024 - 02.2025
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Adapted quickly to high-pressure situations during peak hours while maintaining service quality.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Education
Associate of Arts - Digital Marketing
Midlands Technical College
West Columbia, SCSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Complex Problem-solving
Timeline
Bartender
Columbia Craft
02.2025 - Current
Bartender
Black Rooster
07.2024 - 02.2025
Barista
Immaculate Consumption
01.2023 - Current
Associate of Arts - Digital Marketing
Midlands Technical College