Summary
Overview
Work History
Education
Skills
Timeline
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Peyton Sims

Columbia

Summary

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Bartender

Columbia Craft
02.2025 - Current
  • Engaged with customers, providing exceptional service and fostering a welcoming atmosphere.
  • Handled cash transactions accurately, ensuring efficient processing of payments and tips.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Barista

Immaculate Consumption
01.2023 - Current
  • Engaged with customers to provide exceptional service and resolve inquiries efficiently.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Bartender

Black Rooster
07.2024 - 02.2025
  • Assisted in inventory management by tracking stock levels and restocking supplies as needed.
  • Adapted quickly to high-pressure situations during peak hours while maintaining service quality.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Education

Associate of Arts - Digital Marketing

Midlands Technical College
West Columbia, SC

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Complex Problem-solving

Timeline

Bartender

Columbia Craft
02.2025 - Current

Bartender

Black Rooster
07.2024 - 02.2025

Barista

Immaculate Consumption
01.2023 - Current

Associate of Arts - Digital Marketing

Midlands Technical College
Peyton Sims