PHILIP TAM
Greenville
Summary
Dedicated professional with extensive experience in customer service, consistently delivering exceptional support and fostering positive client relationships. Strong skills in data analysis, statistics, and bookkeeping enable informed decision-making and efficient financial management. Committed to continuous improvement and adept at leveraging analytical insights to enhance operational efficiency. Proactive team player with a passion for driving results and exceeding expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Camp Leader
MMM Christian Academy
10.2020 - Current
- Led and supervised activities for groups up to 30 children, ensuring their safety and engagement.
- Organized and facilitated team-building exercises, promoting positive group dynamics and communication skills.
- Developed and implemented daily schedules and lesson plans, fostering a fun and educational camp experience.
- Mediated conflicts and resolved issues between campers, encouraging mutual understanding and respect.
Food Service Manager
Fuji Hibachi Wok and Sushi
12.2020 - Current
- Enforced compliance with regulatory requirements for safe food handling and sanitation.
- Ensuring exceptional customer service and efficient operations.
- Trained and developed food service team members in company policies and service standards.
- Developed training programs for staff, enhancing team performance and service delivery.
- Coordinated catering services for special events held at establishment or off-site locations.
Private Piano Teacher
MMM Christian Academy
10.2020 - 08.2023
- Private piano teacher with years of experience instructing students of all ages and skill levels.
- Proven ability to create tailored lesson plans to accommodate each student's individual learning style.
- Strong communication skills to effectively convey music theory and technique to students.
- Effective and easily understandable communication with parents to ensure parent and student cooperation.
Web Developer
Charis Language Immersion Academy
05.2022 - Current
- Analyzed user feedback and analytics data to drive continuous improvement in web applications' features and design.
- Developed responsive web applications using HTML, CSS, and JavaScript to enhance user experience.
- Led UI/UX design initiatives to create intuitive interfaces that increased user engagement and satisfaction.
- Collaborated with cross-functional teams to define project requirements and deliver innovative solutions.
- Optimized website performance and implement best practices in web development.
Education
Bachelor of Science (B.S.) - Aerospace Engineering
Florida Polytechnic University
Lakeland, Fl05.2027
Diploma - Piano Performance
Associated Board of the Royal Schools of Music
07.2022
Certification - Data Analysis
Florida Polytechnic University
Lakeland, FL05-2023
Skills
- Coding for Data Analysis
- R Studio Coding for Probability and Statistics
- Bookkeeping
- Customer Service
- Team management
- Problem solving
- Attention to detail
Certification
- Coding For Data Analysis, Florida Polytechnic University - May 2024
- Diploma in Piano Performance, Associated Board of the Royal Schools of Music, London - July 2022
LANGUAGE
English Native
Chinese Advanced
Cantonese Advanced
Timeline
Web Developer
Charis Language Immersion Academy
05.2022 - Current
Food Service Manager
Fuji Hibachi Wok and Sushi
12.2020 - Current
Camp Leader
MMM Christian Academy
10.2020 - Current
Private Piano Teacher
MMM Christian Academy
10.2020 - 08.2023
Diploma - Piano Performance
Associated Board of the Royal Schools of Music
Bachelor of Science (B.S.) - Aerospace Engineering
Florida Polytechnic University
Certification - Data Analysis
Florida Polytechnic University
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