Summary
Overview
Work History
Education
Skills
Timeline
Generic
Phillip White

Phillip White

Lexington

Summary

Dynamic professional with a solid background in operations and customer service. Proven ability to analyze operational metrics and implement improvements, ensuring compliance and safeguarding assets. Committed to driving financial oversight and risk management.

Overview

8
8
years of professional experience

Work History

Branch Operations Lead

JPMorgan Chase
Columbia
08.2025 - 01.2026
  • Ensured compliance with federal, state, and firm policies during operational activities.
  • Managed cash operations, vault security, and audits to prevent financial loss.
  • Tracked operational performance metrics to identify opportunities for enhancement.
  • Coordinated facility maintenance requests to facilitate prompt repairs.
  • Analyzed operational risk trends to safeguard branch and firm assets.
  • Supported branch operations overseeing $48 million in deposits.

Associate Banker - Market Expansion

JPMorgan Chase
Columbia
05.2024 - 08.2025
  • Assisted clients with account inquiries and banking services.
  • Processed transactions accurately and efficiently at the transaction line.
  • Educated customers on digital banking tools and features.

Shift Supervisor

Starbucks Coffee Company
Lexington
12.2020 - 05.2024
  • Supervised daily operations to ensure efficient service and product quality.
  • Trained and mentored new baristas on customer service and beverage preparation.
  • Managed inventory levels and ordered supplies to maintain stock availability.
  • Ensured compliance with health and safety regulations in the store environment.
  • Resolved customer complaints promptly to enhance overall satisfaction.

Assistant Store Manager

Dollar General
West Columbia
06.2019 - 12.2020

Customer Service / OGP

Walmart
Lexington
08.2017 - 12.2020

Education

Bachelor of Science - Business Administration

Arizona State University
Tempe, AZ
05-2024

Skills

  • Operational compliance
  • Performance metrics
  • Cash management
  • Risk analysis
  • Facility coordination
  • Customer relationship management

Timeline

Branch Operations Lead

JPMorgan Chase
08.2025 - 01.2026

Associate Banker - Market Expansion

JPMorgan Chase
05.2024 - 08.2025

Shift Supervisor

Starbucks Coffee Company
12.2020 - 05.2024

Assistant Store Manager

Dollar General
06.2019 - 12.2020

Customer Service / OGP

Walmart
08.2017 - 12.2020

Bachelor of Science - Business Administration

Arizona State University
Phillip White