Phillip Whiteis

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Exercised composure under pressure and in escalated customer service scenarios.
• Tracked receipts, employee hours, and inventory movements.

Performed maintenance for existing hiking/emergency service vehicle trails for the National Park service

Constructed over 30km of hiking trails through the national forest