Portia Woodroberts
Columbia
Summary
Dynamic security professional with a proven track record at Event Partner, excelling in security system optimization and risk analysis. Adept at managing resources effectively while ensuring data confidentiality. Strong communicator with a commitment to enhancing safety and operational efficiency, leveraging both technical skills and teamwork to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Security
Event Partner
09.2022 - Current
- Optimized network security with regular vulnerability assessments and policy enforcement.
- ID CHECK For events/bags personal belongings checked
- Protected confidentiality of data by using security techniques.
- Conducted risk analysis, system certifications, auditing, security documentation and security testing.
- Followed cash, security, inventory and labor policies and procedures
- Conducted thorough pre-boarding checks to ensure the accuracy of passenger documentation and prevent potential security risks.
Bartender
Eats2seats
05.2022 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Server
Only One Jamaican Restaurant
03.2018 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
CNA
First Light Home Care
01.2011 - 12.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Housekeeper
Children Hospital
02.2013 - 10.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Education
Diploma -
South Boston High
South Boston 2007
Skills
- Security resource management
- Infantry security
- Security system optimization
Languages
English
Professional Working
Timeline
Security
Event Partner
09.2022 - Current
Bartender
Eats2seats
05.2022 - 10.2024
Server
Only One Jamaican Restaurant
03.2018 - 06.2022
Housekeeper
Children Hospital
02.2013 - 10.2017
CNA
First Light Home Care
01.2011 - 12.2018
Diploma -
South Boston High
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