MS OFFICE CORSE
Pramodya Mudaligams
Primary Teaching
Dharga Town,Eden
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
12
12
years of professional experience
Work History
Waitress
L'habitation Guest House
08.2022 - Current
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
Teacher
Pre School And Primary
04.2019 - 06.2022
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
System Operator & Clark
Edinborough Products (pvt)Ltd
08.2015 - 01.2018
- Administered Store Operations for Receivable & issues
- Maintaining file related to the store operation
- Monitor /follow up the collection of debit on a regular basic.
- Control & carry out the entire operation in the absence of the manager.
- Maintaining and update filling,inventory,mailing,and database systems, either manually or using a computer.
Cashierr
Richard Pieris Distributors(Arpico Super Center)
12.2011 - 05.2015
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
TEACHER TRAINING DIPLOMA - TEACHER PRIMARY
04.2001 -
PRE SCHOOL TEACHER( NVQ LEVEL 4) -
04.2001 -
English Basic Course -
Skills
Dining area maintenance
Order Management
High-volume dining
Order Accuracy
Customer Service
Beverage Preparation
Wine service
Cash Handling
Item promotion
Hospitality service expertise
Software
Timeline
Waitress - L'habitation Guest House
08.2022 - Current
Teacher - Pre School And Primary
04.2019 - 06.2022
System Operator & Clark - Edinborough Products (pvt)Ltd
08.2015 - 01.2018
Cashierr - Richard Pieris Distributors(Arpico Super Center)
12.2011 - 05.2015
INDUSTRIL AND VOCATIONAL TRAINING HRDQUARTERS - TEACHER TRAINING DIPLOMA, TEACHER PRIMARY
04.2001 -
Asian Lanka Vocational International Center - PRE SCHOOL TEACHER( NVQ LEVEL 4),
04.2001 -
A.W INSTAURATION - English Basic Course,
G.C.E - ORDINARY LEVEL EXAM - ,
G.C.E ADVANCE LEVEL EXAMINATION - ,