Quatajha Foster
Recent healthcare professional as a recent surgical technologist new graduate seeking to transition into a Patient Administration role. Bringing a strong foundation in patient care, medical terminology, healthcare documentation, and interdisciplinary collaboration. Known for delivering compassionate care, maintaining accuracy in fast paced environments, and ensuring compliance with HIPAA and healthcare standards. Eager to leverage exceptional communication, organizational, and customer service skills to provide a positive patient experience while supporting efficient administrative operations.
Work History
Customer Service Representative
5 Years 7 Months- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Trained new employees on company policies and customer service protocols.
- Maintained accurate records and documentation
- Processed Payments and handled confidential information
- Demonstrated strong communication and organizational skills
Personal Shopper
5 Years 7 Months- Curated personalized shopping experiences based on customer preferences and feedback.
- Collaborated with inventory management team to ensure product availability and variety.
- Utilized Walmart's shopping app to streamline order processing and enhance customer satisfaction.
- Trained new personal shoppers on company policies, customer service standards, and technology use.
- Monitored competitor offerings and market trends to inform strategic selection of products offered.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Associate of Science - Surgical Technologist
High School Diploma
Skills
Certification
BLS Certification
Languages
Timeline
Customer Service Representative
Personal Shopper
York Technical College
Lancaster High School
References
Austin Godfrey: 704-681-4990|Austin.g17@gmail.com|Manager
Jaden Stover: 803-246-7261|Jadenstover01@gmail.com|Former Coworker
Abigail Huey: 803-209-4038|Abigail29706@gmail.com|Friend