Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quimir Ferrell

Boiling Springs

Summary

Skilled in cleaning and sanitization, I excelled at Spartanburg Regional Hospital by implementing effective infection control methods, enhancing patient safety. Adept in customer service, I resolved high-stress disputes, boosting loyalty at Loews Home Improvement. My teamwork and problem-solving skills ensured efficient task prioritization and conflict resolution, contributing to a cleaner, customer-focused environment.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Environmental Services Housekeeper

Spartanburg Regional Hospital
01.2024 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Customer Service Representative

Lowes Home Improvment
02.2023 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

Millhouse Logistics
06.2022 - 01.2023
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

No Degree - Business

Claflin University
Orangeburg, SC
11-2021

High School Diploma -

Spartanburg High School
2250 East Main Street
05-2020

Skills

  • Cleaning and sanitizing
  • Cleaning techniques
  • Cleaning and sanitation
  • Team collaboration

Timeline

Environmental Services Housekeeper

Spartanburg Regional Hospital
01.2024 - Current

Customer Service Representative

Lowes Home Improvment
02.2023 - 12.2023

Customer Service Representative

Millhouse Logistics
06.2022 - 01.2023

No Degree - Business

Claflin University

High School Diploma -

Spartanburg High School
Quimir Ferrell