Quinisha Suber
Greenville
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dental Administrator
Centene/Wellcare-South Carolina
01.2023 - Current
- Letting to member and provider offices know what is covered under the member plan
- Filing check traces for lost payments for provider offices
- Looking up dental codes
- Finding provider offices in members network
Scheduling Coordinator
Change Healthcare-Alpharetta, GA
Alpharetta
12.2021 - Current
- Scheduling appointments with medical records to send request for charts
- Customer service
- Paying attention to details
- Pending charts
- Updating correct office information before sending request
Support Technician
Henry Schein-Greenville, SC
Greenville
09.2020 - 09.2021
- Dentrix support tech
- Speak with different dental offices about insurance claims and resolving issues they may have with the software
Scheduling Coordinator
REMX Staffing Agency-Alpharetta, GA
Alpharetta
12.2020 - 01.2021
- Sending out medical record requests
- Verifying office information
- Pending charts
- Scheduling onsite appointments
- Fax mail
- Provider relations
Funding Specialist
Global Lending Services-Greenville, SC
Greenville
02.2020 - 04.2020
- Finalizing auto loans
- Verify that customer information is correct
- Reaching out to the customer and dealerships to inform them on missing documents
- Verifying employment
Debt Collection Specialist LL
TD Bank-Greenville, SC
Greenville
09.2016 - 01.2020
- Negotiating under TD bank guidelines
- Taking payments
- Taking inbound and outbound calls preventing charge off accounts
Banking Specialist
TD Bank-Greenville, SC
Greenville
05.2013 - 09.2016
- Providing great customer service
- Finding different solutions to better serve and fit customers needs
- Opening accounts and credit cards
Education
High School Diploma -
Berea High School
05-2012
Skills
- Active Listening
- Reliable
- Multi-Tasking
- Call Center
- Collections
- Problem Solving
- Typing
- Billing
- Microsoft Excel
- Outlook
- Negotiation
- Cold Calling
- Dental Office Experience
- Dentrix
- Desktop Support
- Microsoft Windows
- Salesforce
- Medical Scheduling
- Bomgar
- VPN
- Technical Support
- Remote Access Software
- Dental Assisting
- Operating Systems
- Computer Networking
- Fraud
- Customer Service
- Accounting
- Communication Skills
- Analysis Skills
- Microsoft Office
- Organizational Skills
- Financial Services
- Computer Skills
- ICD-10
Certification
- Certified Notary Public
- Driver's License
- Human Resource
Timeline
Dental Administrator
Centene/Wellcare-South Carolina
01.2023 - Current
Scheduling Coordinator
Change Healthcare-Alpharetta, GA
12.2021 - Current
Scheduling Coordinator
REMX Staffing Agency-Alpharetta, GA
12.2020 - 01.2021
Support Technician
Henry Schein-Greenville, SC
09.2020 - 09.2021
Funding Specialist
Global Lending Services-Greenville, SC
02.2020 - 04.2020
Debt Collection Specialist LL
TD Bank-Greenville, SC
09.2016 - 01.2020
Banking Specialist
TD Bank-Greenville, SC
05.2013 - 09.2016
High School Diploma -
Berea High School