Rachael Clevenger
Enoree
Summary
Knowledgeable Customer Service Representative with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in customer satisfaction and communication skills.
Overview
3
3
years of professional experience
Work History
Cashier
GPM Investments
09.2021 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Waitress
Waffle House
07.2023 - 11.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
GED -
Spartanburg Community College
Spartanburg, SC06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Written and verbal communication
- Multitasking and organization
Timeline
Waitress
Waffle House
07.2023 - 11.2023
Cashier
GPM Investments
09.2021 - 03.2025
GED -
Spartanburg Community College
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