Rachel Allen
Beaufort
Summary
Dynamic professional with a proven track record in supply chain optimization and exceptional customer service, honed at the United States Marine Corps and Lowes Market. Expert in strategic sourcing and fostering teamwork, I've driven significant efficiency improvements and cost savings. Skilled in Six Sigma methodologies and effective communication, I excel in fast-paced environments, ensuring both team and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supply Chain Management Specialist
United States Marine Corps
03.2022 - 04.2025
- Established long-term partnerships with vendors, ensuring product quality and reliable service levels at competitive prices.
- Conducted regular audits of suppliers'' facilities to assess compliance with industry standards and regulatory requirements.
- Developed supplier relationships to secure favorable contract terms and achieve cost savings for the company.
- Optimized inventory levels through demand planning and forecasting, reducing stockouts and overstocks.
- Reduced lead times with improved production scheduling and capacity planning, enhancing customer satisfaction.
- Collaborated with cross-functional teams to ensure successful product launches and timely deliveries.
- Streamlined warehouse operations by implementing lean management principles, improving order fulfillment times.
- Evaluated emerging trends in the industry to identify new opportunities for growth or potential threats.
- Oversaw global logistics operations, ensuring timely delivery of products across multiple regions while minimizing shipping costs.
- Enhanced supply chain efficiency by implementing strategic sourcing and procurement processes.
- Facilitated effective communication among internal departments and external partners throughout the entire supply chain process.
Assistant Manager, Customer Service
Lowes Market
04.2020 - 01.2022
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Managed inventory levels effectively, reducing waste while ensuring the availability of necessary products and services at all times.
- Created a positive work environment for staff members, promoting teamwork, and employee morale.
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Developed strong relationships with clients, leading to increased repeat business and loyalty.
- Enhanced team productivity by implementing effective communication strategies and collaborative efforts.
- Streamlined customer service processes for increased efficiency and improved response times.
- Implemented new policies and procedures to enhance the overall customer experience while adhering to company guidelines.
- Collaborated with other departments to ensure seamless service delivery across all channels of communication.
Retail Sales Associate
Ace Hardware
10.2021 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Waitress, Hostess, Busser
Yesterdays Diner
03.2019 - 04.2020
- Established long-term partnerships with vendors, ensuring product quality and reliable service levels at competitive prices.
- Conducted regular audits of suppliers'' facilities to assess compliance with industry standards and regulatory requirements.
- Developed supplier relationships to secure favorable contract terms and achieve cost savings for the company.
- Optimized inventory levels through demand planning and forecasting, reducing stockouts and overstocks.
- Reduced lead times with improved production scheduling and capacity planning, enhancing customer satisfaction.
- Collaborated with cross-functional teams to ensure successful product launches and timely deliveries.
- Streamlined warehouse operations by implementing lean management principles, improving order fulfillment times.
- Evaluated emerging trends in the industry to identify new opportunities for growth or potential threats.
- Oversaw global logistics operations, ensuring timely delivery of products across multiple regions while minimizing shipping costs.
- Enhanced supply chain efficiency by implementing strategic sourcing and procurement processes.
- Facilitated effective communication among internal departments and external partners throughout the entire supply chain process.
Education
High School Diploma -
Bridgeport High School
Bridgeport, TX02.2022
Skills
- Customer service expertise
- Staff Training and Development
- Innovation and Creativity
- Supplier Relationship Management
- Supply Chain Optimization
- Warehouse Management
- Strategic Sourcing
- Data Analytics
- Six Sigma Methodologies
- Global Supply Chain
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Inventory analysis
- Active Listening
- Task Prioritization
- Self Motivation
- Goal Setting
- Professionalism
- Continuous Improvement
- Written Communication
- Performance Tracking
- [Software] experience
- Analytical Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Six Sigma Training - December 20th 2022
Timeline
Supply Chain Management Specialist
United States Marine Corps
03.2022 - 04.2025
Retail Sales Associate
Ace Hardware
10.2021 - 12.2021
Assistant Manager, Customer Service
Lowes Market
04.2020 - 01.2022
Waitress, Hostess, Busser
Yesterdays Diner
03.2019 - 04.2020
High School Diploma -
Bridgeport High School
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