Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Chamberlain

Myrtle Beach

Summary

Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.

Overview

8
8
years of professional experience

Work History

Photographer/Sales Representative

Ainsley Rae Photography
02.2023 - Current
  • Overview: Capturing and selling the golfers the perfect photo memoir for their golf outings.

Senior Customer Service Representative

Terminix
05.2022 - 02.2023
  • Overview: Provided superior customer service over the phone to existing customers and prospective customers. Some of the the services provided to existing customers were scheduling/rescheduling appointments, addressing billing concerns, making price adjustments, making plan adjustments, handling service complaints, and much more. On top of those services I also introduced new services to customers for commission.
  • Resolved customer service issues using company processes and policies and provided updates to customers.

Team Member

Arby's
01.2022 - 05.2022
  • Overview: Provided/ensured superior service to customers as part of my role. I took orders, monitored the pace of service to meet/exceed industry standards, maintained a high level of cleanliness within all aspects of the property, and guaranteed the accuracy of all orders throughout the process.

Caregiver

TheKey
12.2021 - 01.2022
  • Overview: Took care of clients' various needs. Provided assistance with tasks such as hygiene management, memory exercises, cleaning, cooking, and appointment assistance.

Front Desk Clerk

K9 Cabana
10.2021 - 12.2021
  • Overview: Greeted customers as they came in, answered phone calls, scheduled appointments, monitored and kept up to date the customer records for expirations/incompletions. I ran efficient and productive shifts as a team lead.

Premier Support Solutions Representative

Asurion
07.2021 - 10.2021
  • Overview: Assisted customers over the phone with any questions or technical concerns. Offered a protection plan to all customers for an additional cost. Regularly kept up with sales goals while providing excellent customer service.

Front Desk Agent

Westgate Resorts
03.2021 - 07.2021
  • Overview: Worked as part of a team to create a wonderful experience for guests on vacation with wonderful hospitality, reservation preparation, quick check-ins, and assistance throughout their stay. As part of my job I also answered phone calls to assist guests with making reservations, answering guests about the property, explaining policy/procedure, and assisting in any way needed.

Auditor/Group Sales Specialist/Front Desk Manager

Sea Crest Oceanfront Resort
03.2019 - 03.2021
  • Overview: I solely handle all group sales, stay preparations, and management. As a manager and an auditor, I handle the daily operations of the front desk to ensure the best possible guest experience by checking/watching over clerk's work, coordinating with other departments, handling emergencies that arise, and resolving any complaints/concerns that occur. Along with reviewing all transactions from the day, correct any errors within the system, and reviewing the incoming guests for the upcoming day to ensure an efficient and problem-free arrival.

Host/Bar Runner/Buffet Runner

Captain George's Seafood Restaurant
05.2018 - 03.2019
  • Overview: Worked as a team to handle all the guests' needs efficiently and effectively. Taking care of everything from drink distribution, guest seating, food preparation/distribution, and monitoring overall guest satisfaction.

Photographer/Sales Representative

Ainsley Rae Photography
03.2018 - 06.2018
  • Overview: Capturing and selling the golfers the perfect photo memoir for their golf outings.

General Office Assistant

Hamilton & Musser, PC, CPA's
06.2017 - 03.2018
  • Overview: Was part of the process of preparing the office for tax season; by creating documents in Microsoft Word, organizing files from previous years, and working with the Director of Operations to optimize the overall output of work to help efficiency. Additionally, assisting with as needed duties such as temporarily filling in for the receptionist by answering phones and greeting clients.

Education

Certificate - Applied Science

Horry Georgetown Technical College
Myrtle Beach, SC
05-2025

Skills

  • Problem-solving
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Problem resolution
  • Microsoft Excel
  • Microsoft outlook
  • Paperwork processing
  • Workload management
  • Deadline adherence
  • Quality assurance
  • Database management

Timeline

Photographer/Sales Representative

Ainsley Rae Photography
02.2023 - Current

Senior Customer Service Representative

Terminix
05.2022 - 02.2023

Team Member

Arby's
01.2022 - 05.2022

Caregiver

TheKey
12.2021 - 01.2022

Front Desk Clerk

K9 Cabana
10.2021 - 12.2021

Premier Support Solutions Representative

Asurion
07.2021 - 10.2021

Front Desk Agent

Westgate Resorts
03.2021 - 07.2021

Auditor/Group Sales Specialist/Front Desk Manager

Sea Crest Oceanfront Resort
03.2019 - 03.2021

Host/Bar Runner/Buffet Runner

Captain George's Seafood Restaurant
05.2018 - 03.2019

Photographer/Sales Representative

Ainsley Rae Photography
03.2018 - 06.2018

General Office Assistant

Hamilton & Musser, PC, CPA's
06.2017 - 03.2018

Certificate - Applied Science

Horry Georgetown Technical College

Similar Profiles

CREATE PROFILE
Rachel Chamberlain