Rachel Davis
Columbia
Summary
Dynamic sales professional with a proven track record at Mattress Firm, leveraging product knowledge and customer relationship management to enhance patient outcomes and drive sales. Skilled in market analysis and team leadership, consistently exceeding goals and fostering strong client relationships through personalized service and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sleep Expert
Mattress Firm
Lexington
11.2024 - 01.2026
- Evaluated emerging technologies for diagnosing and treating sleep disorders to improve patient outcomes.
- Guided customers in selecting products tailored to individual sleep requirements.
- Presented promotions and new arrivals to attract customer interest and drive sales.
- Organized and maintained sales floor layout to enhance customer engagement and satisfaction.
Member Services/Assistant General Manager
Planet Fitness
James Island
11.2024 - 09.2025
- Supported management in executing strategic initiatives that improved customer satisfaction and retention.
- Coordinated staff scheduling and task assignments to optimize resource allocation and productivity.
- Sold products and services through organic conversation to exceed daily sales goals.
- Collaborated with superior weekly to identify and implement strategies for increasing profit margin.
- Assisted in daily operations to streamline workflow and foster team collaboration.
Restaurant Professional
Chick Fil A
Irmo
09.2021 - 04.2024
- Achieved daily product profit goals through sales data analysis and strategy adjustments.
- Thrived under pressure to prevent service bottlenecks and maintain workflow.
- Fulfilled required 45-65 hours weekly commitment.
Insurance Sales Consultant
Colonial Life
Lexington
01.2020 - 11.2021
- Cultivated strong client relationships through effective communication and personalized service, resulting in enhanced client satisfaction.
- Developed comprehensive insurance solutions by assessing client needs and recommending appropriate coverage options.
- Conducted market research to identify potential clients, promoting tailored insurance products that aligned with client needs.
Automotive Sales Professional
Herndon Chevrolet
Lexington
01.2016 - 04.2017
- Surpassed daily and weekly sales goals, fostering team motivation and boosting overall morale.
- Developed strong customer relationships through effective communication and personalized service during sales interactions.
- Demonstrated product knowledge to educate clients, enhancing their understanding and driving purchase decisions.
- Conducted market research to identify potential customers, tailoring sales strategies to meet their specific needs.
- Led daily training sessions for new employees, improving their skills and increasing overall team effectiveness.
- Conducted daily meetings to motivate team members and share essential information.
Door to Door Sales
Peak Enterprises Corp.
Atlanta
01.2015 - 11.2016
- Engaged customers through door-to-door interactions and product demonstrations to showcase benefits.
- Cultivated rapport with diverse customers to foster long-term relationships and drive repeat business.
- Adapted sales techniques based on feedback to boost engagement and interest.
Education
Certified PT - Physical Therapy, Personal Training
NASM
Columbia, SC01-2016
Skills
- Product knowledge
- Market analysis
- Marketing strategy
- Customer relationship management
- Performance management
- Staff development
- Team leadership
- Employee relations
Certification
- CPR
- Insurance Agent, SC
References
- Tabitha Davis, Salon & Spa Owner, (803) 883-8040, tabithadavis.glossgenius@gmail.com
- Brian Tooker, Marketing/Sales, (815) 603-6844, btook91@gmail.com
- Nicole Zimmer, Pink Lotus Owner, (803) 307-1337, niczimmer.p.lotus@gmail.com
Timeline
Sleep Expert
Mattress Firm
11.2024 - 01.2026
Member Services/Assistant General Manager
Planet Fitness
11.2024 - 09.2025
Restaurant Professional
Chick Fil A
09.2021 - 04.2024
Insurance Sales Consultant
Colonial Life
01.2020 - 11.2021
Automotive Sales Professional
Herndon Chevrolet
01.2016 - 04.2017
Door to Door Sales
Peak Enterprises Corp.
01.2015 - 11.2016
Certified PT - Physical Therapy, Personal Training
NASM