Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Rachel Lybrand

Columbia

Summary

Dynamic leader with a proven track record at the South Carolina Army National Guard wh believes in supporting a team and improving the morale of the workforce to build a stronger organization. Active listener and critical thinker with over 10 years experience in systems analysis, policy formation, and process improvement. Leverages attention to detail, excelling in personnel management and quality assurance while always keeping a people first attitude.

Overview

15
15
years of professional experience

Work History

Personnel Management

South Carolina Army National Guard
06.2022 - 04.2025
  • Served as the Senior Enlisted Advisor to the Service Member Family Care organization, overseeing a a diverse population of 100+ military and civilian employees who offered a multitude of services to our Service Members and their Families.
  • Supported employees by attending various events, ensuring shared communication across the organization, and pitching in wherever needed to accomplish their goals.
  • Served as the Chief of Training, overseeing 26 instructors and 7 senior instructors, providing them whatever support was needed for them to effectively perform their duties.
  • Developed an employee recognition program, improving the overall morale and ambition of the workforce. Provided work performance evaluations for Soldiers and civilians.
  • Used attention to detail to analyze student records resulting in the correct processing of over 2000 qualified and ranked graduates.
  • Demonstrated respect, friendliness and willingness to help wherever needed while assisting with day-to-day operations, working efficiently and productively with all team members.

Instructor

218th Regional Training Institute
01.2010 - 06.2024
  • Taught resiliency skills, various leadership skills, and military police tactics to hundreds of students of various positions and skill levels over a period of 14 years.
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized counseling, support, and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.

Director of Quality Assurance

218th Regional Training Institute
06.2020 - 06.2022
  • Responsible for overseeing the Quality Assurance Program for the organization's training and education programs.
  • Directed a quality assurance team, guiding them in the evaluation of their internal processes, record keeping, and education throughout their internal organizations.
  • Served as the lead element for planning, coordination, and communication between external evaluation agencies and internal evaluated elements.
  • Conducted assessments, provided feedback, trends, and recommendations for policy, procedure, and operational improvement to organizational leadership.
  • Skilled at working independently and collaboratively in a team environment.

Human Resource Professional

South Carolina Army National Guard
12.2010 - 06.2020
  • Managed employee relations issues professionally, mediating conflicts, and providing solutions that aligned with company values.
  • Organized team-building events and activities to encourage camaraderie among employees while boosting morale levels across the organization.
  • Coordinated benefits administration for all employees, streamlining enrollment processes and addressing any concerns promptly.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Education

Bachelor of Arts - Psychology

State University of New York - Geneseo
Geneseo, NY
12-2022

Common Faculty Development Instructor Course
01-2022

Quality Assurance Evaluators Course
01-2020

Master Leader Course
01-2019

Master Resilience Facilitator Course
La Crosse, WI
01-2018

Master Resilience Trainer Course
La Crosse, WI
05-2012

Asynchronus Distributed Learning Instructor Course
01-2012

Human Resource Specialist Training Course
01-2010

Small Group Instructor Training
Eastover, SC
11-2009

Family Advocacy Staff Training Course
01-2004

Military Police Officer Course
Fort Leonard Wood, MO
06-2003

Skills

  • Compassionate Leader
  • Proficient in Microsoft Office Suite
  • Excellent Interpersonal Skills
  • Authentic
  • Determined
  • Organizational Skills
  • Effective Verbal and Written Communicator
  • Combat Veteran

Affiliations

  • National Guard Association of South Carolina
  • National Guard Association of the United States
  • Military Police Regimental Association
  • USA Triathlon Association

Timeline

Personnel Management

South Carolina Army National Guard
06.2022 - 04.2025

Director of Quality Assurance

218th Regional Training Institute
06.2020 - 06.2022

Human Resource Professional

South Carolina Army National Guard
12.2010 - 06.2020

Instructor

218th Regional Training Institute
01.2010 - 06.2024

Bachelor of Arts - Psychology

State University of New York - Geneseo

Common Faculty Development Instructor Course

Quality Assurance Evaluators Course

Master Leader Course

Master Resilience Facilitator Course

Master Resilience Trainer Course

Asynchronus Distributed Learning Instructor Course

Human Resource Specialist Training Course

Small Group Instructor Training

Family Advocacy Staff Training Course

Military Police Officer Course

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