Rachel Medford
Patrick
Summary
Compassionate professional skilled in communication with superior organizational skills. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Looking for a new role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
2002
2002
years of post-secondary education
Work History
Home Health Aide
Nightingales Nursing @ Attendance
Florence
09.2025 - Current
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health by checking vital signs regularly.
- Provided companionship and emotional support to clients in their homes.
- Communicated effectively with healthcare professionals regarding client needs.
- Documented client care activities and reported any changes promptly.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Owner/Operator
Rachel's Cleaning Service
Hartsville
03.2011 - 07.2022
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Developed marketing strategies to increase brand visibility and attract new clients.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Trained new employees on operational procedures and customer service standards.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Coordinated staff schedules to ensure adequate coverage for all shifts and events.
- Established relationships with clients to negotiate favorable pricing.
Manager
Dicks Bar and Grill
Chesterfield
05.2015 - 09.2020
- Managed daily operations
- Managed staff schedules.
- Coordinated events and promotions to enhance customer engagement.
- Enforced health and safety regulations for a safe dining environment.
- Developed relationships with vendors for quality supply sourcing and support.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Trained staff in customer service.
- Oversaw inventory management.
- Conducted regular meetings with staff to provide feedback and discuss any concerns.
- Collaborated with kitchen and bar staff to ensure seamless service to customers.
Education
Associate of Arts - Education
Northeastern Tech
Cheraw, SC 05.2000 - 08.2002
Chesterfield High School
Chesterfield , SCSkills
- Complaint resolution
- Time management
- Emotional intelligence
- Conflict resolution
- Service standard compliance
- Professional telephone demeanor
- Punctuality and reliability
- Computer proficiency
- Typing proficiency
- Critical thinking
- Adaptability and flexibility
- Multitasking and organization
- Documentation
- Verbal and written communication
References
References available upon request.
Timeline
Home Health Aide
Nightingales Nursing @ Attendance
09.2025 - Current
Manager
Dicks Bar and Grill
05.2015 - 09.2020
Owner/Operator
Rachel's Cleaning Service
03.2011 - 07.2022
Associate of Arts - Education
Northeastern Tech
05.2000 - 08.2002
Chesterfield High School