Rachel Urbina
Greenville
Summary
Resourceful Telecommunications Operator known for high productivity and efficiency in task completion. Possess specialized skills in rapid information processing, effective call routing, and maintaining calm under pressure. Excel using empathy, active listening, and clear communication to resolve inquiries and facilitate connections.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every individual a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Telecommunications Operator
Greer Police Department
Greer
02.2024 - Current
Server Assistant
Iron Hill Brewery & Restaurant
Greenville
05.2023 - 11.2023
Teacher
The Goddard School of mount pleasant
Mount Pleasant
02.2021 - 04.2023
Teacher
Children's Discovery Center
Mount Pleasant
11.2019 - 01.2021
Teacher
Cadence Academy preschool
Mount Pleasant
07.2019 - 11.2019
Teacher
Phoenix Children's Academy
Gilbert
03.2019 - 06.2019
Education
High school diploma -
Skills
- Crisis management
- Customer service
- Organizational skills
- Attention to detail
- Time management
- Excellent communication
- Empathetic listening
- Problem solving abilities
- Multi tasking abilities
- Analytical thinking
- Data entry
Timeline
Telecommunications Operator
Greer Police Department
02.2024 - Current
Server Assistant
Iron Hill Brewery & Restaurant
05.2023 - 11.2023
Teacher
The Goddard School of mount pleasant
02.2021 - 04.2023
Teacher
Children's Discovery Center
11.2019 - 01.2021
Teacher
Cadence Academy preschool
07.2019 - 11.2019
Teacher
Phoenix Children's Academy
03.2019 - 06.2019