Rachel Yant
Lexington
Summary
Dynamic Senior Administrative Assistant with a proven track record at the City of Columbia Engineering Department, excelling in inventory control and reception management. Recognized for enhancing office efficiency and productivity through strong organizational skills and a detail-oriented approach, while delivering exceptional customer service and maintaining professional communication.
Overview
7
7
years of professional experience
Work History
Senior Administrative Assistant
City Of Columbia Engineering Department
Columbia
11.2023 - Current
- Update the system to organize office documentation, maximizing efficiency, and increasing productivity.
- Control and manage document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures.
- Create and sustain efficient office filing systems.
- Monitor emails sent to general mailbox accounts for appropriate routing.
- Answer phone calls and emails to provide information, resulting in effective business correspondence.
- Organize files, develop spreadsheets, scan documents, and maintain the front desk and reception area in a neat and organized fashion.
- Manage daily office operations and maintain the office supplies inventory, ensuring efficient workplace functionality.
- Maintain an inventory of office supplies, and place orders when necessary.
- Direct customer inquiries to the appropriate department personnel.
Receptionist
The Rutherford Law Firm
Columbia
09.2023 - 11.2023
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Scheduled and confirmed appointments and meetings for management team.
- Processed payments and updated accounts to reflect balance changes.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Procured office supplies to maintain adequate inventory.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Sorted incoming mail and directed to correct personnel each day.
Supervisor
Krispy Kreme
Lexington
08.2018 - 05.2022
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Operated equipment and machinery according to safety guidelines.
Education
Bachelor of Science - Business Administration
Columbia Southern University
Orange Beach, ALSkills
- Reception management
- Inventory control
- Vendor relations management
- Excellent interpersonal skills
- Detail-oriented approach
- Professional phone etiquette
- Strong organizational skills
Timeline
Senior Administrative Assistant
City Of Columbia Engineering Department
11.2023 - Current
Receptionist
The Rutherford Law Firm
09.2023 - 11.2023
Supervisor
Krispy Kreme
08.2018 - 05.2022
Bachelor of Science - Business Administration
Columbia Southern University
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