Rachel Trunkle
Charleston
Summary
Friendly and detail-oriented professional with experience in customer service, retail, and hospitality. Skilled at greeting customers, handling busy environments, processing payments, and resolving concerns in a professional manner. Known for creating positive experiences and building strong relationships with customers. Eager to bring strong communication and organizational skills to a patient-focused practice.
Overview
8
8
years of professional experience
Work History
Stylist/Manager
Plato's Closet
Charleston, SC
02.2020 - Current
- Assisted in managing staff and delegating tasks during shifts.
Posted promotional content on social media for store visibility.
Conducted inventory pricing using computer systems. - Prepared high-quality merchandise displays, creating an attractive shopping experience for customers in the retail store.
- Managed daily store operations by executing opening and closing tasks to maintain a secure environment.
- Managed customer interactions to resolve inquiries and provide support effectively.
- Executed cash transactions with precision and efficiency.
Hostess
Red Orchids
Charleston, SC
06.2018 - 01.2020
- Cleared and reset tables to maintain a clean dining environment.
- Balanced reservations and supported servers in their tasks.
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Trained new hosts on customer service protocols and restaurant standards.
- Developed rapport with regular patrons, fostering loyalty and repeat business.
- Greeted customers warmly upon arrival and provided a friendly presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
High school diploma -
James Island Charter High School
Charleston, SC05.2020
Associate of Arts -
Trident Technical College
Charleston, SC12.2024
Associate of Applied Science - Health Science Prep/Radiologic Technology
Trident Technical College
Charleston, SC04.2029
Skills
- Customer service
- Host/Hostess
- Management
- POS
- Problem-solving skills
- Decision-making skills
- Accurate money handling
- Task delegation
- Effective communication
- Sales and retail experience
- Social media promotion
- Time management
- Effective organizational skills
Timeline
Stylist/Manager
Plato's Closet
02.2020 - Current
Hostess
Red Orchids
06.2018 - 01.2020
High school diploma -
James Island Charter High School
Associate of Arts -
Trident Technical College
Associate of Applied Science - Health Science Prep/Radiologic Technology
Trident Technical College