Raeghan Lawson
Pelion
Summary
Sales Associate at Hotworx, skilled in customer service and sales techniques. Successfully enhanced member satisfaction through effective conflict resolution and product knowledge. Leveraged social media marketing to promote events, driving engagement and boosting sales. Collaborated with team members to achieve targets, fostering a positive and productive studio environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hotworx 24, Infrared Fitness Studio
Lexington
09.2023 - 05.2025
- Assisted clients in selecting infrared fitness classes based on individual goals
- Collaborated with team members to maintain a clean and organized studio environment
- Educated clients on the benefits of infrared fitness technology and proper usage
- Processed membership applications and payments using studio management software
- Handled customer inquiries and resolved issues to enhance member satisfaction
- Promoted special events and programs through social media engagement and outreach
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed promotional strategies to increase sales volume.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
Education
High School Diploma -
River Bluff High School
Lexington, SC05-2025
Skills
- Customer service
- Sales techniques
- Team collaboration
- Product knowledge
- Conflict resolution
- Social media marketing
Timeline
Sales Associate
Hotworx 24, Infrared Fitness Studio
09.2023 - 05.2025
High School Diploma -
River Bluff High School
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