Ramya Reddy Pasam

Client(s): PacBio, ConnectWise, KIND snacks

• Actively involved in Automation Planning, Early Automation, and Test Cases Review calls to streamline testing processes effectively.
• Proficient in creating and executing test cases for Sprint-level User Stories, with a strong focus on automation.
• Develop robust test scripts using Selenium WebDriver and TestNG to automate testing procedures efficiently.
• Identify and rectify failed automation test cases from Smoke and Regression cycles to maintain a reliable test suite.
• Skilled in working with Service-Oriented Architecture (SOA), web services (SOAP), RESTful services, Microservices, and API Development.
• Extensive experience in developing frameworks for testing REST APIs and microservices, enhancing the overall testing process.
  

• Client(s): Orvis, Ferguson, Maison Birks
• Led onsite and offshore Quality Engineering (QE) teams, overseeing functional and end-to-end testing across various projects.
• Documented and maintained comprehensive QA documentation on Confluence, detailing test cases and results.
• Implemented automation solutions for UI, Rest APIs, and microservices, enhancing testing efficiency.
• Managed Git code repository and conducted code reviews to ensure regression suite accuracy.
• Orchestrated dedicated QE environments for each project, ensuring optimal testing conditions.
• Provided crucial production support for releases, validating application services and performance.
• Played a key role in publishing messages to GCP Pub-sub and validating data persistence to Cloud DB.
• Developed use cases for web interface upgrades and migration to Google Cloud Platform.
• Conducted cross-browser testing using Selenium WebDriver on various browsers such as Chrome, IE, and Firefox.
• Implemented Selenium WebDriver automation framework for smoke and regression test suites using TestNG, Java, and Jenkins.
• Identified and rectified failed automation test cases from Smoke and Regression cycles, ensuring script reliability.
• Maintained regression suite for monthly releases, ensuring existing functionality remained intact.
• Tested and validated Customer Rewards, Offers, and transaction details using SOAP UI.
• Spearheaded testing initiatives for customer offer creation and offer presentment functionality.
• Demonstrated expertise in leading cloud platforms, particularly GCP.
• Developed automation using Selenium WebDriver, Cucumber, TestNG, Junit, and MAVEN for web services.
• Proficient in developing CICD, Gherkin, BPT, Hybrid, and keyword-driven frameworks.
• Created Data-Driven and MVC Frameworks to manage Test Suites.
• Analyzed as-is business processes and formulated to-be process flows for multiple business scenarios.

Client : Columbia Sportswear

• Conducted in-depth interviews with business stakeholders,and discovery sessions to gather and analyze requirements for Salesforce implementations.
• Translated business needs into detailed user stories, use cases, and functional specifications.
• Configured Salesforce to align with business processes, including creating custom objects, fields, validation rules, and workflow rules.
• Worked on data modeling and defining relationships between objects to support reporting and analytics.
• Conducted user training sessions to ensure effective utilization of Salesforce features and functionalities.
• Provided ongoing support to end-users, addressing inquiries and troubleshooting issues related to Salesforce usage.
• Collaborated with QA team to identify and address issues during the testing phases.
• Proactively identified areas for process improvement within Salesforce and recommended solutions.
• Created and maintained comprehensive documentation, including process flows, system architecture diagrams, and training materials.
• Documented best practices and guidelines for Salesforce configuration and usage.
  

Client: Macys

• Implemented DCR Submit workflow for auto-generating JSP pages and submitting them
• Developed custom and chained workflows with integrated email-based review/approval
• Developed Open Deploy and Data Deploy scripts containing dual structured and unstructured deployments
• Act as primary application support point person for the development team to track, manage, troubleshoot and fix production-related issues
• Collaborate cross-functionally with development, QA, and network teams alike to troubleshoot ecommerce issues to success
• Review and analyze production requests from business teams on a daily basis - track, analyze and manage them to closure
• Help define processes to improve website availability, support and maintenance.
• Production Support, ETL
• Worked with Product Owners, Business Analysts, and Marketing team to prioritize and resolve the issue.
• Managed offshore team for 24/7 production support

• Designed and developed over 20 data capture templates
• Utilized advanced techniques like in-line callouts and FormAPIs
• Developing workflows using workflow modeler
• Developed XSL based presentation templates.