Ran-Nesha Neville

Georgetown

Summary

Warm, detailed-oriented, and highly organized Medical Assistant and Phlebotomist with experience supporting both front office operations and back office clinical care. Known for providing concierge level patient experiences while maintaining accuracy in scheduling, documentation, and clinical workflows, Skilled in phlebotomy, patient intake, EMR documentation, and multitasking in fast-paced healthcare environments. Passionate about patient centered care and supporting functional medicine and aesthetics practices.

Overview

years of professional experience

Certification

Work History

Medical Assistant /Certified Phlebotomist Technician

Coastal Cancer Center

02.2022 - 10.2025

Greeted patients warmly and served as the first point of contact, setting a professional and welcoming tone for each visit.
Managed Patient Check-in an Check-out process, ensuring accuracy and efficiency.
Performed venipuncture and specimen collection following established protocols, ensuring proper labeling, handling, and transport.
Roomed patients, obtained vital signs, and prepare patients for provider consultations and procedures.
Assisted providers during examinations and minor procedures as needed.
Prepared clinical rooms, maintained cleanliness, and ensured timely room turnover.
Maintained patient confidentiality and compliance with HIPAA standards.
Assisted with restocking inventory,and maintained adequate clinical supplies.

Front Office /Patient Coordinator

Tidelands Health

01.2020 - 12.2022

Delivered concierge-level hospitality by greeting patients by name and offering refreshments to enhance patient comfort.
Answered phones promptly and professionally, ensuring full phone coverage during clinic hours.
Scheduled appointments accurately according to provider and service-specific guidelines.
Managed voicemails, tasks, late arrivals, cancellations, and no-shows to optimize clinic flow.
Collected and verified patient identification and insurance information when applicable.
Maintained a clean, organized, and welcoming front desk environment.
Acted as a liaison between patients and clinical staff to ensure smooth communication and operations.

Education

High School Diploma -

Georgetown High School

Georgetown, SC

Skills

Concierge-Level Patient Experience
Front Desk & Patient Flow Management
Venipuncture & Specimen Handling
Vital Signs & Patient Rooming
EMR Documentation & Chart Accuracy
Appointment Scheduling & Coordination

Phone Management & Voicemail Triage
Insurance & Patient Identification Verification
Clinical Room Setup & Turnover
Supply Inventory & Restocking
Provider Assistant During Procedures
Multitasking in High-Volume Settings