Randolph Crosby
Columbia
Summary
Results-driven logistics sales professional with 3 years of experience managing high-volume shipments, optimizing supply chain operations, and ensuring seamless client communication. Proven track record of enhancing efficiency, reducing costs, and driving customer satisfaction through strategic problem-solving and process improvements. Adept at team collaboration, adapting to meet changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
5
5
years of professional experience
Work History
Logistics Sales Representative II
TMC TRANSPORTATION
06.2022 - Current
- Generated $3,637,263.86 in revenue and $738,285.40 in margin across 39 accounts, driving significant business growth and enhancing profitability.
- Monitored domestic freight market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Assisted teams with negotiating competitive rates to carriers, resulting in cost savings for customers.
- Regularly contacted existing customers and prospects to discover new opportunities and maintain customer service.
- Secured repeat business through consistently meeting and exceeding client expectations regarding pricing, communication, flexibility, and delivery times.
- Improved client satisfaction by promptly addressing and resolving freight-related issues.
- Served as a liaison between clients, carriers, and internal departments to facilitate clear communication throughout the shipment lifecycle and scope of a project.
- Executed high-volume orders with precision while maintaining clear communication, resulting in higher customer satisfaction.
Mate
VAGABOND CRUISE
05.2020 - 08.2022
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Communicated clearly, concisely and politely with passengers and crew members.
- Engaged with passengers and established connections, driving increased sales revenue with each voyage.
- Maintained condition of five vessels to prevent risk and promote equipment longevity.
- Trained and mentored twelve interns with no prior experience, fostering the development of problem-solving and adaptability skills.
- Verified and recorded end-of-day sales revenue to maintain precise general ledger accuracy.
Education
Bachelor of Science - Business Administration
MOORE SCHOOL OF BUSINESS, University of South Carolina
Columbia, SC05.2022
Skills
- Strong Verbal Communication Skills
- Logistics Industry Expertise
- Transportation management systems
- Client Relationship Management
- Complex Problem-solving
- Price quoting
- Negotiation
- Prospecting Through Cold Outreach
- Account management
- Lead generation
Websites
Awards
TMC Bronze Award 2023
TMC Salesperson of the Year Award 2024
Timeline
Logistics Sales Representative II
TMC TRANSPORTATION
06.2022 - Current
Mate
VAGABOND CRUISE
05.2020 - 08.2022
Bachelor of Science - Business Administration
MOORE SCHOOL OF BUSINESS, University of South Carolina
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