Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rashayda Mervin

Bluffton

Summary


Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.

Overview

9
9
years of professional experience

Work History

Banquet Server / Banquet

Montage Palmetto Bluff
08.2021 - Current


  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
  • Elevated guest dining experience, recommending beverage pairings based on menu selections.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests
  • Food service expertise
  • Event preparation and dismantling
  • Consistently punctual
  • Proper food handling techniques
  • Performance optimization
  • Precision in order fulfillment
  • Timely service delivery
  • Skilled at prioritizing tasks simultaneously clients.

BOH Line Cook, Drive-thru Cashier, To-go Server

Jim N Nicks Bar-B-Q
06.2016 - 12.2019
  • Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
  • Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
  • Trained new hires, fostering a positive team environment and contributing to overall staff development.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
  • Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.

Education

Bachelor of Science -

Coastal Carolina University
Conway, SC
12-2021

Skills

  • Effective collaboration
  • Food service expertise
  • Event preparation and dismantling
  • Consistently punctual
  • Proper food handling techniques
  • Performance optimization
  • Precision in order fulfillment
  • Timely service delivery
  • Skilled at prioritizing tasks simultaneously
  • Safe alcohol distribution

Timeline

Banquet Server / Banquet

Montage Palmetto Bluff
08.2021 - Current

BOH Line Cook, Drive-thru Cashier, To-go Server

Jim N Nicks Bar-B-Q
06.2016 - 12.2019

Bachelor of Science -

Coastal Carolina University

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Rashayda Mervin