Dedicated professional with a strong work ethic and deep cleaning expertise, previously with Fairfield Inn and Suites Marriott. Proven ability to enhance client satisfaction through meticulous housekeeping and reliable service. Skilled in safe chemical handling and waste disposal management, consistently delivering high-quality results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sweeping Beauties Residence and Commercial Cleaner
Self-employeed
01.2023 - 03.2025
Cleaned building floors by sweeping, mopping, and scrubbing floors.
Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Handled equipment, chemicals, and materials properly and with caution.
Maintained clean, neat, and professional entrances.
Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
Organized and used industrial cleaning products following strict safety procedures.
Improved building cleanliness with continuous sanitizing of high-touch areas.
Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
Disposed of trash and recyclables each day to avoid waste buildup.
Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
Washed windows, walls and ceiling fixtures to remove molds and dusts.
Used steam cleaners and vacuum cleaners to clean floors and carpets.
Developed and maintained cleaning schedules to clean designated areas and manage shifts.
Forklift Operator
Global Trade Logistics
07.2022 - 01.2023
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Unloaded and stacked materials by raising and lowering lifting devices.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Minimized product damage through careful maneuvering and transporting of fragile items.
Communicated with floor managers to determine merchandise placement.
Front Desk Receptionist and House Keeping
Fairfield Inn And Suites Marriott
03.2021 - 09.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Used FOSSE System
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Personal Care Assistant
Guided By Faith Senior Care
09.2021 - 07.2022
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Server
Golden Carrol
03.2018 - 03.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
NA - Hospitality
Wake Technical Community College
Raleigh, NC
08-2018
Pet Care Tech Certified - Animal Health
Buncombe Tech
Asheville, NC
05-2017
Skills
Strong work ethic
Self-motivation and initiative
Housekeeping skills
Reliability and punctuality
Chemical handling
Deep cleaning expertise
Window cleaning
Trash collection
Chemical handling knowledge
Waste disposal management
Safe chemical handling
Dusting and polishing aptitude
Chemical storage
Timeline
Sweeping Beauties Residence and Commercial Cleaner
Self-employeed
01.2023 - 03.2025
Forklift Operator
Global Trade Logistics
07.2022 - 01.2023
Personal Care Assistant
Guided By Faith Senior Care
09.2021 - 07.2022
Front Desk Receptionist and House Keeping
Fairfield Inn And Suites Marriott
03.2021 - 09.2022
Server
Golden Carrol
03.2018 - 03.2021
NA - Hospitality
Wake Technical Community College
Pet Care Tech Certified - Animal Health
Buncombe Tech
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