Raven Hancock
Camden
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Sandhills Medical Foundation
03.2022 - Current
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Checked patient insurance, demographic, and health history to keep information current.
- Completed clerical duties and tasks for clinic administration.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed office bookkeeping with insurance billing and patient payments.
Producer
Piggly Wiggly Grocery Store
06.2019 - 09.2021
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Camden High School
Camden, SC06.2021
Skills
- Cash Handling
- Call Routing
- File Organization
- Front Office Management
- Mail distribution
- Scheduling
- Effective Planning
- Call forwarding
- Problem-solving skills
- Telephone Etiquette
Timeline
Front Desk Receptionist
Sandhills Medical Foundation
03.2022 - Current
Producer
Piggly Wiggly Grocery Store
06.2019 - 09.2021
High School Diploma -
Camden High School
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