Raven Scott
Florence,SC
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in inpatient and outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Emergency Registered Nurse
McLeod Regional Medical Center
10.2024 - Current
- Provide direct care to patients presenting to the emergency department with medical and psychiatric emergencies, in a Level 2 Trauma Center
- Work closely and collaborate with emergency physicians and other ER staff to plan patients’ treatment plans
- Performed emergency response procedures, including CPR and airway management, to stabilize patients.
- Educated patients and families on health management and post-discharge care, improving adherence to treatment plans.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Registered Nurse
Medfirst Staffing Agency
12.2022 - Current
- Transitioned roles from LPN (12/2022-09/2024) to RN (09/2024-current)
- Providing care to Autistic, intellectually disabled, and psychiatric residents at SC DDSN Facility
- Charge nurse on campus when needed
- Redirect individuals when having behavioral episodes
- Psychiatric medication administration
- Monitor individuals for frequent seizure activity
- Ability to work in what can sometimes be a hostile environment
Licensed Practical Nurse
McLeod Regional Medical Center
10.2022 - 01.2023
- Worked with Registered Nurses to deliver high quality care for patients on Med/Surg unit
- Charted changes in patient condition and discussed concerns with Charge nurse and provider
- Reinforced patient education and teaching that was initially provided by RN
- Provided safe medication administration
- Administered IV Piggyback medications as ordered (IV therapy certified)
- Trained and charted using EPIC
- Cared for wounds, provided treatments, and assisted with procedures.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Licensed Practical Nurse
Medford Nursing Center
08.2022 - 01.2023
- Observe, chart, and report development in patient health conditions in an 88 bed facility
- Administer medications and completed treatment orders including wound care
- Assemble and use equipment such as oxygen suppliers & Kangaroo Feeding pumps
- Check and maintain patency of g-tubes and urinary catheters
- Perform clinical responsibilities such as taking vitals, collecting lab specimens, and administering injections
- Supervise all patient care activities of 4+ CNAs (on night shift)
- Compliance with HIPPA Standards in all patient documentations and interaction
- Reinforce education to patient and family members
- Provide quality, direct patient care for 40 residents per shift
Claims Customer Service Agent
Blue Cross Blue Shield
05.2020 - 11.2021
- Assisted VA healthcare providers via chat, with claims and medical billing information
- Multitasked through multiple screens and systems while using 3 different monitors to assist providers
- Worked additional overtime to assist with correspondence as needed
- Switched queues from chats to calls as needed to assist business needs
- Made outbound calls as needed
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Medical Surgical Technician (CNA)
McLeod Regional Medical Center
10.2018 - 05.2020
- Provide high-quality patient care as an MST/CNA in fast paced hospital setting
- Adhered to safety guidelines
- Complied with HIPPA standards in all patient documentation and interactions
- Assisted patients with daily living activities such as helping with meals, bathing, dressing, etc
- Perform exceptional venipuncture and capillary sticks
- Insert and remove catheters
- Perform normal floor vitals and post-op vital signs, and patient observation
- Assisted nurse with patient wound care
- Assisted with transferring patients
Phlebotomist
Immunotek Bio Centers
10.2019 - 04.2020
- Perform phlebotomy functions within plasma donor center
- Obtain blood samples for medical testing
- Setup and disconnect donor from plasma equipment according to facility protocol
- Responded to and assisted with handling donor adverse reactions in accordance with guidelines
- Monitored and reported working conditions of equipment
- Demonstrated proficiency in handling difficult venipuncture cases with minimal discomfort to patients.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Customer Service Representative
Sykes Enterprises, Incorporated
06.2012 - 07.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Associate of Applied Science in Nursing - Nursing
FLORENCE DARLINGTON TECH COLLEGE
Florence, SC07-2024
Diploma in Practical Nursing - Nursing
FLORENCE-DARLINGTON TECH COLLEGE
Florence, SC07-2022
Certification
- BLS/CPR Certified, AMERICAN HEART ASSOC.
- IV Therapy Certified, PEEDEE AHEC
- Advanced Cardiac Life Support Certified (ACLS)
- NIH Stroke Scale Certified
Timeline
Emergency Registered Nurse
McLeod Regional Medical Center
10.2024 - Current
Registered Nurse
Medfirst Staffing Agency
12.2022 - Current
Licensed Practical Nurse
McLeod Regional Medical Center
10.2022 - 01.2023
Licensed Practical Nurse
Medford Nursing Center
08.2022 - 01.2023
Claims Customer Service Agent
Blue Cross Blue Shield
05.2020 - 11.2021
Phlebotomist
Immunotek Bio Centers
10.2019 - 04.2020
Medical Surgical Technician (CNA)
McLeod Regional Medical Center
10.2018 - 05.2020
Customer Service Representative
Sykes Enterprises, Incorporated
06.2012 - 07.2018
Associate of Applied Science in Nursing - Nursing
FLORENCE DARLINGTON TECH COLLEGE
Diploma in Practical Nursing - Nursing
FLORENCE-DARLINGTON TECH COLLEGE
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