Rebecca Armstrong
Greenville
Summary
I am a seasoned Shift Manager, successful in keeping operations running smoothly, and customers satisfied with high-quality service. I have a talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. I am also ServSafe certified and fully trained in food safety and cleanliness.
Overview
9
9
years of professional experience
Work History
Family Caregiver
Family Members
Greenville
11.2024 - Current
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support to clients during difficult times.
- Monitored health and well-being of clients and reported significant health changes.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Coordinated transportation services for clients when necessary.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Laundered clothing and bedding to prevent infection.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Assisted with personal hygiene needs including toileting and incontinence care.
Shift Manager
KFC
Greenville
06.2016 - Current
- Resolved conflicts between staff members in a professional manner.
- Ensured compliance with food safety regulations and quality standards.
- Monitored store operations to ensure compliance with company policies and procedures.
- Handled customer service.
- Controlled truck orders and inventory.
- Handled deposits, and money count.
- Making schedules and payroll.
Education
GED -
GEDWorks
Greenville, SC10-2024
Skills
- Record keeping
- Health monitoring
- Safety compliance
- Cooking and meal preparation
- Medical chart documentation
- At-home care instruction
- CPR certification
- Disability care
- Customer service
- Conflict resolution
- Inventory management
- Team building
- Performance improvement
- Staff supervision
- Schedule development
- Financial records oversight
- Problem-solving aptitude
- Safety procedures
- Production planning
- Worker training
- Handle materials
- Quality assurance controls
References
References available upon request.
Timeline
Family Caregiver
Family Members
11.2024 - Current
Shift Manager
KFC
06.2016 - Current
GED -
GEDWorks
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