Reese Seymour
Charleston
Summary
Detail-oriented professional with extensive experience in customer service and order management. Skilled in conflict resolution and team collaboration, consistently driving positive guest experiences and creating lasting customer relationships.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Nothing Bundt Cakes
Mt Pleasant
02.2022 - Current
- Welcomed guests and ensured a positive experience at the bakery.
- Welcomed guests both in-store and via phone to assess their preferences and requirements.
- Assisted customers with orders and provided tailored product recommendations to enhance satisfaction.
- Educated guests on cake options and seasonal offerings available.
- Resolved customer inquiries and concerns promptly to ensure positive experiences.
- Resolved guest complaints in a professional manner.
- Handled cash transactions accurately and processed payments efficiently.
- Invited guests to join loyalty programs and special promotions to foster ongoing engagement.
Education
High School Diploma -
Oceanside Collegiate Academy
Mt. Pleasant, SC05-2025
Some College (No Degree) -
Clemson University
Clemson, SC05-2026
Skills
- Customer service
- Order management
- Product knowledge
- Product sales
- Cash handling
- Conflict resolution
- Effective communication
- Team collaboration
- Detail-oriented
- Problem-solving
Timeline
Guest Service Representative
Nothing Bundt Cakes
02.2022 - Current
High School Diploma -
Oceanside Collegiate Academy
Some College (No Degree) -
Clemson University