Regina Middleton

• Develop, modify, and provide input to the department training manual, PowerPoints, handouts, and audios.
• Plan work to be accomplished by new department employees, set and adjust short-term priorities, and prepare schedules for completion of work.
• Assign work to new hires based on training priorities, difficulties, and requirements of assignments based on the capabilities of new hires.
• Evaluate the work performance of new hires, and make recommendations for performance recognition and/or improvements.
• Provide advice, counsel, or instruction to employees on work scope, requirements, and deliverables.
• Participate in a panel to interview candidates for positions within the organization and department, and recommend appointment or reassignment to such positions.
• Make improvements, resolve complaints, and take corrective actions from new hires, and forward more serious unresolved complaints to management as appropriate.
• Identify developmental and training needs of new hires, and provide or arrange for needed development and training.
• Initiate ways to improve new hire production, work processes, and increase the quality of work directed.
• Participate in the phase, milestone, and final training, or new hire reviews.
• Developed and implemented a department exit review and exit checklist for employees leaving the department.
• Give presentations or briefings on all aspects of the department's quality assurance processes.
• Monitor project activities and resources to mitigate risk.

Accountant:

• Perform fund balance with Treasury, reconciling funds on a monthly, quarterly, and yearly basis.
• Determine the root cause, provide analysis, and make recommendations to improve the fund balance with Treasury reconciliation processes.
• Provide problem-solving for Fund Balance with Treasury variances, and make recommendations for corrective actions.
• Reconcile proprietary to budget fund cash balances per accounting period and fiscal year.
• Perform accounting research for fund variances in RFMS/M Bangkok and Charleston, GFMS Momentum, Remote Desktop Web Client, Fiscal Service Enterprise CARS, and Excel Payroll and Operation transaction details.
• Maintain overseas database transactions for assigned funds, perform overseas research for Charleston and Bangkok transactions, and send emails for corrective action to the Overseas Accounting department.
• Reconcile oversees transactions with the Fund Balance, with Treasury, to the Global Financial Management System (GFMS).
• Utilize overseas reports and accounting resources for reconciliation, such as the overseas 1221 report from Bangkok and Charleston, Accounting Error/Reject reports for domestic and overseas transactions, Department of State Cash files, Treasury CARS Cash Activity Reports, and Monthly 477 Treasury Change workbook.
• Ability to research oversees Charleston and Bangkok transactions in the overseas database and RFMS, including research with system limitations when matching overseas records. System limitations can include cancellation documentation, currency rounding variance, documents incorrectly formatted, or documents incorrectly categorized as unmatched. Reconcile overseas scenarios to GFMS and CARS for appropriate fund reporting.
• Reconcile overseas transactions posted in Treasury to overseas transactions posted in GFMS. Match overseas transactions in the overseas database that are on both the 1221 file and the GFMS cash file. Verify database totals for matching nets to zero for correction.
• Comply with Department of State ISO-9001 requirements for reports and reconciliation workflow, and adhere to quality objectives for Global Financial Operations found on the DoS Knowledge Base site.
• Reconcile for payroll transactions maintained in CAPPS. Review CAPPS, No Load files, SF224 workbook, Payroll Pivot Tool Breakout workbook, and GBI GL Extract details to research transactions that are causing a payroll variance. If variances occur for the accounting period, then email the compiled supporting documentation for findings to the Payroll and/or Compensation departments for corrective action.
• Reconcile operating transactions for the DoS Collection Information Repository (CIR), Payment Information Repository (PIR), and Intra-Government Payment and Collection (IPAC) transactions. If variances occur for the accounting period, then email the compiled supporting documentation for findings to the posting department for corrective action.
• Reconcile Department of Health and Human Services transactions on behalf of DoS, supported by the Payment Management System (PMS) reconciliation. If variances occur for the accounting period, then email the compiled supporting documentation for findings to the posting department for corrective action.
• Reconcile overseas transactions for Charleston and Bangkok transactions. If variances occur for the accounting period, then email the compiled supporting documentation for findings to the posting department for corrective action.
• Reconcile other federal agencies' transactions posted in the DoS ALC code in Treasury. If these transactions were incorrectly posted to the DoS ALC for the accounting period, then email the compiled supporting documentation for findings to the agency’s point of contact, the posting department, for corrective action.
• Post a general ledger CRT entry for all fund variances in Remote Desktop for the current fiscal year and accounting period. The next accounting period, verify that the variance has been corrected.
• Run GBI reports for fund general ledger details, and internal controls for each fiscal year and accounting period. Run special project reports, such as Document Level Query, for fund appropriations to audit fund activity. The fund appropriation totals from GFMS are reconciled to Treasury CARS details, and fund variances are researched.
• Perform financial analysis utilizing a variety of analytic tools, including Excel, Power BI, and Tableau. Support financial troubleshooting functions with the aid of MRA and Desktop Support when necessary.
• Review and analyze internal controls and accounting variance results on funds per accounting period to advise management on finding resolutions and process improvements.
• Excellent verbal and written communication skills in performing research analysis on quantitative and qualitative data, and reporting results impacting financial, operational, and trends performance.
• Ability to work independently and as a team member to obtain results. Ability to be flexible, reliable, and efficient in a demanding work environment. Maintain great attention to detail, and the ability to multitask.
• Ability to collaborate with the assigned team and management toward achieving a shared goal, and keep complex, multistage projects on track to set expectations and deadlines.
• Knowledgeable in fund accounting, including proprietary vs. budgetary principles, asset management, and cost allocations.
• Account for expenditure tracking, and compile a fund summary report on financial activity per assigned fund. Perform the closing out of awards at the end of the appropriation period.
• Compile and review financial and operational data for reporting and maintenance of fund awards, and prepare financial statements for management reviews.
• Provide timely responses and customer service to clients, departments, management, and offices in the Bureau.
• Ensure reconciliation tasks are completed in the timeframe specified, and the preparation of performance status reports and presentations meets the key performance indicators as outlined and required by Global Financial Operations.
• Knowledgeable of financial methods, procedures, and practices to assess the financial stability of recipients of the federal grants and awards. Ability to integrate business, cost estimates, and financial management processes to ensure the efficient stewardship of federal funds.
• Proficient with Microsoft tools, including Excel, Word, Teams, Outlook, and Power BI applications for working with large subsets of accounting transactions.
• Perform routine auditing activities, and report on the status of the project across all lifecycle phases and at the significant milestones.
• Provide product management deliverables to aid the project manager and the team in establishing shared expectations of a successful project. Work with clients to review test plans, verify adequate coverage of business processes, and ensure that the business requirements are satisfied by the accounting systems.
• Prepare proposals, work papers, and charts to resolve systems and business process issues. Perform business and system requirements elicitation and analysis via user groups, interviews, and regulatory research.
• Audit, analyze, and reconcile reports or accounts, and make fund account adjustments when necessary for reconciliation.
• More difficult adjustments may require extensive record research, investigation, and involve correction of accounts. Perform manual calculations when deemed necessary to verify year-to-date adjustments and corrections when calculations cannot be performed through the automated accounting systems.
• Professional work experience included the analysis, testing, researching, and auditing of systems similar in complexity and scope to the Global Financial Operations, Reports, and Reconciliation. Department.
• Provide business process analysis, system analysis, and system support services requiring knowledge and experience with the automated systems that support financial services, both overseas and domestic, or functional knowledge of financial operations that provide a basis for analyzing business processes, information flows, and relationships to the supporting automated systems.
• Track the development and execution of Corrective Action Plans, and their related conditions, in the accounting database. Monitor and analyze corrective action plans for schedule, accuracy, completeness, and consistency.
• Produce internal reports that accurately show fund appropriation performance status. Ensured work quality met the defined performance metrics outlined by Global Financial Operations, Reports, and Reconciliation. The department is found on the Global Financial Services Knowledge Base Internal Gateway (KB).

• Perform Department of Treasury (TCIS) database research for payment confirmations and cancellations. Received a cancellation report from the Reports and Reconciliation department daily. Maintained the Check Cancellation Access database, researched the reason for the cancellation—bad address or bad banking—verified the type of payment, EFT or check, and verified the cancellation was not a duplicate payment. Obtained the EFT or check trace number, and processing date for research in the Treasury Check Information System – Bureau of the Fiscal Service (TCIS). If the payment was canceled, send a check or EFT cancellation letter to the assigned department.
• Research the IPP Invoice Processing Platform (IPP) system database to verify that the invoice was rejected for a canceled payment. Send a cancel check or EFT payment letter to the posting department.
• For canceling EFT or checking original payments, verified reissue payments were posted in GFMS and RFMS. Audited reissue payments for the correct payable amount, and in a timely manner.
• Participate in the 1099 Reporting and Task Force Team project, processing 1099 MISC, 1099 G, and 1099 INT tax forms with other DoS departments. Conduct research using DUN or CAGE identifiers, as well as TIN matching identifiers, on the IRS.gov database to verify vendor pertinent information. Followed ADR department flowchart procedures for missing TIN identifiers and incorrect TIN identifiers. Sent notifications to 1099 tax recipients for correct information. If GFMS or IRS information was incorrect, then updated data in the databases.

● Participated in the Quality Management Support task force project for reviewing department work instructions for Data Warehouse implementation. As well as updating several Audit, Distribution, and Reporting (ADR) department work instructions stored on the DoS Knowledge Base Internal Gateway for vendor management quality control processes.

Conduct research on the Invoice Processing Platform (IPP) system database to verify that purchase orders and invoices were paid in a timely manner. If invoice discrepancies exist for the amount, vendor code, address, or banking information, then contact the bureau certifying officer, vendor, or departments for corrective action.

• Perform reconciliation activities for the verification of vendor invoices to payments posted in RFMS and GFMS payment history details. Research invoice details for document or form ID, vendor activity query, invoice status query, payment detail query, and EFT/check query. If payment and invoices differ, such as in the case of duplicate payments or incorrect amounts, send corrective action with supporting documentation to the assigned staff and department.
• Assisted with the compilation and maintenance of the quarterly and annual financial statement Data Call Report for improper payments. The report data is sent to OMA for audit purposes.

● Maintained and reconciled the Improper Payment Access database for overpayments, underpayments, or payment record keeping. Export Access data into an Excel pivot table spreadsheet that is categorized for Claims/Invoices Outstanding, Claims/Invoices Collected, Accounts Receivables Outstanding, Accounts Receivables Collected, All Debt Collected, All Debt Outstanding, Invalid Debt, and Debt in Dispute. The Excel report is provided to ADR management and Accounts Receivable Management for decision-making.

Knowledgeable in federal tax rules and regulations regarding vendors. Access to the Sam.gov dataset for vendor management research. Ability to research vendor records linked from GFMS to the U.S. System for Award Management (SAM.gov) databases for accuracy and completeness. Posted vendor record modifications in GFMS to maintain a current and accurate vendor management database.

● Experience in completing, researching, and analyzing Vendor Reference file updates and modifications in the Department of State General Financial Management System (GFMS), the Department of Internal Revenue Service (IRS), and the U.S. System for Award Management (SAM.gov) databases.

• Adherence to Global Financial Operations ISO 9001 requirements by reviewing and following Quality Work instructions, reference documents, and DoS standards to ADR transactions met key performance indicators set by the DoS and the Audit, Reconciliation, and Distribution (ADR) department.
• Safeguard and secure PII information, and adhere to DoS standards and internal controls.
• Research and compile correspondence for the accuracy of the Potential Duplicate Payment Report received from the Office of Oversight Management and Analysis (OMA). Submit spreadsheet details in a timely manner to ADR management and OMA.
• Prepare and mail debt collection letters to parties that owe funds to DoS in compliance with the Fair Debt Collection Practices Act. If payments are received, then make copies and send them to AR for posting in a timely manner. If balances are cleared, send a cleared payment letter to the recipient, per debt collection requirements.
• Validate and audit accounting fiscal data lines, including fund appropriation and general ledger expense accounts, for invoices posted in GFMS or RFMS in a timely manner. If discrepancies exist on the invoice, then contact the bureau, department, or management for corrective action.
• Run the Invoice Approval Process Inventory report, and the Invoice Query Database report. The Invoice Process Inventory report shows the aged accounts payable invoices that are not marked as approved for payment, and their outstanding days past the due date. The Invoice Process Inventory database report shows rejected invoices that require correction before payment can be made.
• Create vendor and employee codes in the GFMS database, maintain vendor records, and update vendor records with changes to vendor names, addresses, or banking when necessary. When vendor records are posted to GFMS, and vendor codes are sent to the DoS department to post transactions in GFMS, such as the Wuhan project, new employee records, and new vendor records.
• Formulated oral and written responses to bureaus and internal departments on the creation, modification, and maintenance of the vendor management record database.
• Establish and maintain a cooperative relationship with bureaus, departments, and management.
• ● Maintain PII information in the information database in compliance with federal rules and regulations.

• Led the budgeting process. Directed the development of subsidiary program budgets, as well as.
• The agency-wide budget compiled the necessary statistical data for the budgeting process. Performed cash flow forecasting.
• Analyze and present timely financial statements and forecasted cash flow projections to reconcile the budget to proprietary amounts.
• Present financial reports to the Board of Directors to communicate operating, investing, and financing activities, and performance.
• Oversight of accounts payable, accounts receivable, fund appropriations, and vendor management processes to ensure internal controls policy and procedures were developed, approved, and followed for increased efficiency and effectiveness.
• Prepare and submit financial status reports to the Office of Economic Opportunity, the Department of Human and Health Services, and answer correspondence from the Office of Inspector General and/or other federal and state governing agencies on the operation of the Community Action Agency.
• Oversight of payroll and taxation processes to ensure accuracy, timeliness, and compliance with federal, state, and local revenue agencies.
• Prepared program and agency grant budgets and allocation worksheets for local, state, and federal award requests.
• Prepared and submitted grant funding monthly and quarterly grant drawdowns on the Payment Management System (PMS) to ensure agency cash flow was adequate for operations and payroll expenses. Performed bank reconciliations.
• Oversight of liability and hazard insurance for the organization, including maintenance of employee benefit options.
• Compute and analyze indirect cost allocations, and ensure computations meet federal and state requirements.
• Present current and forecasted financial data versus proprietary fund availability to program directors, the policy council, and the board of directors for decision-making purposes.
• Reconciled bank balances and general ledgers for all programs as part of the monthly closing process and funds closing activity.
• Administered and ensured compliance with the employee hiring and termination policy and procedures. Maintained agency income comparability, wage study for competitive hiring.
• Demonstrated ability to develop positive working relationships, supporting collaborative work. Strong ability to plan, manage time, and multitask effectively.
• Experience drafting operational guides that outline standard operating procedures.
• Conducted human resources and finance training, and training initiatives.
• Collaborate with management to conduct organization-wide training needs assessments and identify skills or knowledge gaps that need addressing.
• Possess superior multi-tasking, customer service, analytical, organizational, oral, and written communication, and attention to detail skills.
• Advanced skill level in word processing, spreadsheets, database management, system management, and Microsoft Office experience.
• Experience in leading high-performance team management.
• Assured financial policies were implemented, monitored, and followed for all agency transactions. Verified funds expended were consistent with program, statutory, and regulatory requirements.
• Track and monitor federal, state, and local grant awards and expenditures, prepare financial reports, and maintain the financial and accounting database system.
• Oversight of the procurement of all purchased goods and services. Oversight of the procurement rules and regulations, including analyzing competitive bids to maximize cost savings and follow applicable purchase and contract regulations.
• Developed and maintained strong relationships with federal, state, and local officials, stakeholders, and convened meetings to build and strengthen existing and new partnerships.
• Facilitated and led the finance initiatives and operations in partnership with the Board of Directors' Finance Chair of the public agency. Ensured the functions of the Finance team supported the needs of the agency.
• Led all fiscal efforts to maintain compliance with the 501(c)(3) nonprofit status.
• Managed and completed the annual audit and tax filing, and provided documentation to correspond with correspondences or corrective actions to federal and state auditors.
• Oversight of agency accounting, auditing, budgeting, and investing activities.
• Managed and maintained endowment funds and awards. Performed fund accounting.
• Ability to perform high quality work. Objective research and data analysis to support policy or budget-related Board of Director decision-making.
• Demonstrated commitment to valuing and supporting a culture of diversity, equity, and inclusion.
• Results-oriented professional with a demonstrated ability to take initiative and work independently. Intellectual, creative, flexible, and proactive in problem solving. Ability to write concisely, and communicate effectively.
• Ability to present and communicate complex financial concepts in an easy-to-understand way.

Strong leadership skills demonstrate the ability to focus on organizational details in the day-to-day operations while maintaining a bigger, agency-wide picture vision.

• Strong problem-solving skills to ensure finance transactions and information system capabilities are in congruence. Oversight of the management of accounting software, and maintaining data integrity and privacy.

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• Compliance with federal, state, and local revenue agencies.
• Prepared program and agency grant budgets and allocation worksheets for local, state, and federal award requests.
• Prepared and submitted grant funding monthly and quarterly grant drawdowns on the Payment Management System (PMS) to ensure agency cash flow was adequate for operations and payroll expenses. Performed bank reconciliations.
• Oversight of liability and hazard insurance for the organization, including maintenance of employee benefit options.
• Compute and analyze indirect cost allocations, and ensure computations meet federal and state requirements.
• Present current and forecasted financial data versus proprietary fund availability to program directors, the policy council, and the board of directors for decision-making purposes.
• Reconciled bank balances and general ledgers for all programs as part of the monthly closing process and funds closing activity.
• Administered and ensured compliance with the employee hiring and termination policy and procedures. Maintained agency income comparability, wage study for competitive hiring.
• Demonstrated ability to develop positive working relationships, supporting collaborative work. Strong ability to plan, manage time, and multitask effectively.
• Experience drafting operational guides that outline standard operating procedures.
• Conducted human resources and finance training, and training initiatives.
• Collaborate with management to conduct organization-wide training needs assessments and identify skills or knowledge gaps that need addressing.
• Possess superior multi-tasking, customer service, analytical, organizational, oral, and written communication, and attention to detail skills.
• Advanced skill level in word processing, spreadsheets, database management, system management, and Microsoft Office experience.
• Experience in leading high-performance team management.
• Assured financial policies were implemented, monitored, and followed for all agency transactions. Verified funds expended were consistent with program, statutory, and regulatory requirements.
• Track and monitor federal, state, and local grant awards and expenditures, prepare financial reports, and maintain the financial and accounting database system.
• Oversight of the procurement of all purchased goods and services. Oversight of the procurement rules and regulations, including analyzing competitive bids to maximize cost savings and follow applicable purchase and contract regulations.
• Developed and maintained strong relationships with federal, state, and local officials, stakeholders, and convened meetings to build and strengthen existing and new partnerships.
• Facilitated and led the finance initiatives and operations in partnership with the Board of Directors' Finance Chair of the public agency. Ensured the functions of the Finance team supported the needs of the agency.
• Led all fiscal efforts to maintain compliance with the 501(c)(3) nonprofit status.
• Managed and completed the annual audit and tax filing, and provided documentation to correspond with correspondences or corrective actions to federal and state auditors.
• Oversight of agency accounting, auditing, budgeting, and investing activities.
• Managed and maintained endowment funds and awards. Performed fund accounting.
• Ability to perform high quality work. Objective research and data analysis to support policy or budget-related Board of Director decision-making.
• Demonstrated commitment to valuing and supporting a culture of diversity, equity, and inclusion.
• Results-oriented professional with a demonstrated ability to take initiative and work independently. Intellectual, creative, flexible, and proactive in problem solving. Ability to write concisely, and communicate effectively.
• Ability to present and communicate complex financial concepts in an easy-to-understand way.
• Strong leadership skills demonstrate the ability to focus on organizational details in the day-to-day operations while maintaining a bigger, agency-wide picture vision.
• Strong problem-solving skills to ensure finance transactions and information system capabilities are in congruence. Oversight of the management of accounting software, and maintaining data integrity and privacy.

• Established positive working relationships with auditees, and made collaborative efforts to decrease risks and increase internal controls while maintaining independence and objectivity.
• Evaluated the adequacy, effectiveness, and efficiency of the banking system's internal controls, and the quality of ongoing operations.
• Conducted periodic reviews of banking compliance with federal and state regulatory requirements, and National Credit Union Administration policy, based on the credit union’s risk assessment. Update assigned audit programs for regulatory and process changes.
• Prepared reports of audit findings, including recommendations and corrective action plans for senior management and board of directors' review.
• Ensured that special projects and reports are completed in an accurate and timely manner, as requested by the Audit Director, Supervisory Committee, and/or Board of Directors.
• Conceptualize and implement audit tools, methods, and programs to identify and mitigate operational and regulatory risks, manage risk exposure, and ensure best practices and compliance with regulations and policies.
• Performed functional and operational reviews of the financial and business risks, and ensured the design and implementation of internal controls collectively optimized the effectiveness of risk management, controls, and governance of the credit union.
• Lead operational audit activity remediation, review, approval, testing, and interview procedures. Performed the execution of individual audits to ensure the highest level of service, quality, and client satisfaction.
• Serve as a risk SME on audit projects and initiatives. Develop and implement Key Risk Indicators to detect and monitor risk exposure.
• Oversee the identification and remediation of control deficiencies, conduct quality control reviews, develop solutions to strengthen controls, and implement corrective actions.
• Audited credit union safety and soundness, per Federal Deposit Insurance Corporation rules and regulations.
• Analyze suspicious transactions based on attributes of financial deposit or withdrawal explanations, credit quality, supporting documentation, and compliance with federal regulations and bank policy.
• Evaluate financial institution activities to assess and monitor internal controls, and validate compliance with federal laws and regulations, as well as Sarbanes-Oxley Act (SOX) compliance and control implementation.
• Conduct systematic transaction testing to detect improper banking activity and assess the effectiveness of internal controls in protecting stakeholders' interests.
• Provide audit recommendations to improve weaknesses and deficiencies surrounding internal controls.
• Analyze and audit accounting methods, and ensure the following of GAAP, SOX, NCUA, and federally mandated financial regulations.
• Reconcile key general ledger accounts, and ensure accounting records comply with GAAP.
• Determine the safety and soundness of banking institutions by conducting regular exams and monitoring, including fraud analysis, detection, prevention methods, and controls.
• Conduct an audit review of financial institutions' overall BSA compliance programs to ensure compliance with BSA/OFAC and AML. Follow federal regulatory guidelines and risk management principles that apply to transactions and processes.
• Conduct financial and statistical analysis, evaluate compliance with consumer lending compliance laws and regulations, and apply risk management techniques. Perform data analysis using audit software.
• Evaluate risk management, capital protection, liquidity, earnings, and asset quality in complex financial institution transactions.
• Ensured compliance with NCUA regulations, and evaluated changes in the credit union’s risk profile and risk appetite.
• Assisted NCUA examiners and external auditors with yearly and special audit projects, and followed up on corrective actions for completeness and timeliness. Assist credit union management in resolving any compliance or operational issues found during the NCUA audit or independent audit.
• Communicated internal audit findings and recommendations through a final written report and oral presentations to management, the board of directors, and the supervisory committee.
• Facilitated internal audit status meetings with the Audit Supervisory Committee to discuss corrective action completion, internal audit findings, and operational recommendations.
• Knowledge of internal controls, including an understanding of information system controls, accounting database software, and financial structure. Use accounting software to compose reports, spreadsheets, graphs, flowcharts, and calculations to present audit reports and findings.