Reginald B. Henley
York
Summary
Senior leader in the United States Army with over 10 years of expertise in human resource management, auditing, and compliance. Demonstrated ability to align departmental goals with organizational outcomes through effective team empowerment and process optimization. Skilled in leading diverse teams of 30+, fostering collaboration across functions to achieve strategic objectives. Proven track record in office management, accounting, vendor negotiations, and delivering exceptional customer service.
Overview
11
11
years of professional experience
Work History
SENIOR HR & OPERATIONS MANAGER
Raleigh Recruiting Battalion
Charlotte
03.2021 - Current
- Lead a team of five in a Military Entrance Processing Station (MEPS), ensuring effective processing of applicants from 31 recruiting centers and serving as an intermediary for 176 agencies.
- Analyze weekly operational trends and provide briefs to senior leaders, making recommendations and identifying training requirements.
- Streamline processes at the MEPS, effectively achieving organizational goals.
- Evaluate applicants' mental, moral, and educational qualifications to ensure adherence to recruiting standards and guide applicants in selecting the optimal military occupational specialty for enlistment based on Army needs and applicant interests.
- Verify education credentials, citizenship status, and assist Green Card holders with completing the appropriate forms for naturalized citizenship.
- Conduct comprehensive background checks and collaborate closely with local law enforcement offices to gather information essential for thorough applicant assessments. Meticulously verify the status of applicants, upholding the organization's commitment to safety and security while maintaining strict confidentiality.
- Recognized with the Army's Meritorious Service Medal and Guidance Counselor of the Year Award for two consecutive years; promoted while executing duties beyond the assigned pay grade.
- Validated more than 5,200 enlistment packets, reducing error rate by over 20% and increasing accuracy by over 31%.
- Collaborated with 113 civilians and Soldiers from another command to revamp the Army's MEPS quality control process, resulting in 181 enlistments.
- Trained 207-plus Soldiers, contributing to mission success for Fiscal Year 2022.
HUMAN RESOURCES / PHYSICIAN TALENT ACQUISITION MANAGER (HEALTHCARE)
2nd Medical Recruiting Battalion
Huntsville
08.2017 - 03.2021
- Provided leadership and oversight to eight recruiters and two Human Resource specialists across a vast area of 35,200 square miles, catering to a population of 2M, ensuring their health, safety, morale, and professional development.
- Executed full life cycle recruiting and hiring for medical professionals, including Family Medicine Physicians, Orthopedic Surgeons, Cardiothoracic Surgeons, and General Surgeons.
- Developed and maintained recruiting networks and relationships with various colleges, career centers, hospital residencies, and talent pipelines; managed vendor contracts and relationships relating to the recruitment process.
- Pre-screened candidate resumes and credentials for appropriateness of skills, experience, and knowledge about position requirements.
- Managed the coordination of offers, full life cycle recruitment compliance, and accession of over 70 new physicians of various medical specialties into the Army and Army Reserve in fiscal year 2020.
- Organized and delivered presentations; analyzed and identified target audiences; developed social media strategies and content; identified appropriate social media platforms; built relationships with media successfully; developed and enhanced staff interview skills.
- Generated, managed, and analyzed reports regularly, utilizing market share, potential, demographics, income, and census data to inform strategic decision-making.
- Piloted a new Army physician recruiting program and provided valuable feedback for developmental changes supporting the Army medical recruiting mission.
- Led the company to two consecutive years of mission success, achieving a record-breaking 115 new enlistments for a mission of 85, surpassing targets.
- Recognized as top Senior Talent Acquisition Managers among a pool of over 250, selected for the position of Talent Acquisition Manager, recommended for promotion.
HUMAN RESOURCES / TALENT ACQUISITION TEAM MEMBER
Chicago Recruiting Battalion
Joliet
09.2014 - 08.2017
- Created successful recruiting campaigns, social media sourcing techniques, business leader and affinity group engagement, and generated captivating presentations for schools, colleges, and job fairs.
- Prepared reports for leadership that drove work priority and briefed senior leadership quarterly on accomplishments.
- Cultivated and maintained relationships with 44 high schools, 14 colleges, and influencers in the local community, implementing lead-generation activities to establish and sustain a robust pipeline of potential candidates.
- Implemented and maintained a recruiting center management system, effectively planning and executing lead generation activities while ensuring accountability of equipment valued over $300K.
- Recruited individuals for entry-level, mid-level, and senior management positions, actively volunteering in the local communities to enhance recruiting efforts and promote the organization's business acumen.
- Prepared reports for leadership that drove work priority and briefed senior leadership quarterly on accomplishments.
- Led center to be recognized as the top-performing center for its discipline and performance, leveraging market potential and making swift and decisive actions that exceeded mission goals by 41%.
- Secured radio, television, and newspaper interviews, increasing marketing efforts by over 25% and elevating the center's ranking to 1 out of 165 centers in the Midwest Region.
- Recognized with the Army's Meritorious Service Medal, selected for specialty school, and promoted.
- Received an excellent rating on annual performance reviews in all evaluated areas, including competence, physical fitness, leadership, training, responsibility, and accountability. Received an 'among the best' overall rating from supervisor.
Education
Bachelor of Science - Organizational Leadership and Learning
University of Louisville
Louisville, KY08-2025
Certification - Human Resource Leadership
University of Louisville
Louisville, KY06.2025
Skills
- Microsoft Office 365
- SharePoint
- Workday
- HTML
- Adobe Creative Suite
- Social media management
- Sales analysis
- Employee relations
- Team collaboration
- Project management
- Conflict resolution
Expertise Summary
- Talent Acquisition & Management
- Strategic Planning
- Program Management
- Training & Development
- Data Analytics
- Budget & Fiscal Management
- Leadership Coaching
- Policy Management
- Quality & Risk Management
Key Highlights
- HR BUSINESS OPERATIONS
- MANAGEMENT
- TALENT ACQUISITION
Timeline
SENIOR HR & OPERATIONS MANAGER
Raleigh Recruiting Battalion
03.2021 - Current
HUMAN RESOURCES / PHYSICIAN TALENT ACQUISITION MANAGER (HEALTHCARE)
2nd Medical Recruiting Battalion
08.2017 - 03.2021
HUMAN RESOURCES / TALENT ACQUISITION TEAM MEMBER
Chicago Recruiting Battalion
09.2014 - 08.2017
Bachelor of Science - Organizational Leadership and Learning
University of Louisville
Certification - Human Resource Leadership
University of Louisville
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