Rhiannon Passarini
N. Charleston,SC
Summary
Experienced Financial Service Representative with over ten years of dedicated customer service expertise, committed to personal and professional growth while assisting clients. Proven ability to foster positive relationships through exceptional problem-solving skills, effective time management, and adaptability in dynamic environments. Recognized for a strong work ethic and meticulous attention to detail, consistently delivering outstanding service aligned with company objectives. Adept at teamwork and maintaining a positive attitude, contributing to achieving organizational goals.
Overview
11
11
years of professional experience
Work History
Financial Service Representative 2
South Carolina Federal Credit Union
06.2023 - Current
- Perform complex financial transactions for credit union members to include:
- Wire transfers IRA contributions and withdrawals, Signature Guarantor, Safe Deposit Box openings and closings, Name changes, account maintenance in addition to basic teller services.
- Vault Teller- Responsibilities including ordering cash for the financial center, Buying/selling cash out to Brinks, keeping inventory up to date with ARCA machines and coin dispensers.
Financial Service Representative 1
South Carolina Federal Credit Union
10.2022 - 06.2023
- Handle all transactional services, including bank deposits, monetary withdrawals, financial transfers, and other bank transactions.
- Providing customers with high level of service, privacy confidentiality, and a friendly, welcoming attitude. As well as maintaining knowledge of bank products and services.
- Other tasks including quality work and record retention.
Assistant Manager
Sunflower Café
06.2015 - 09.2022
- Key Holder/Opening Manager
- Sous Chef
- Front of House Manager
Education
High School Diploma -
West Ashley High School
Skills
- Member support
- Member relations
- Critical thinking
- Active listening
- Problem resolution
- Service upselling
- Product knowledge
- Conflict mediation
- Database maintenance
- Organization
Accomplishments
- Notary Public
- Graduate of Integrity TMA
- South Carolina Federal Credit Union - Sam Rittenberg Employee of the Month/ March 2023
- South Carolina Federal Credit Union - Sam Rittenberg Rookie of the Year/ 2022
- South Carolina Federal Credit Union – (Presidents Club 2025) Excellence in Engaged Service Award, Highest Rep Engaged Score, Highest Transaction Count.
Timeline
Financial Service Representative 2
South Carolina Federal Credit Union
06.2023 - Current
Financial Service Representative 1
South Carolina Federal Credit Union
10.2022 - 06.2023
Assistant Manager
Sunflower Café
06.2015 - 09.2022
High School Diploma -
West Ashley High School