Rhonda Thomas
Lexington
Summary
Accomplished Medical Case Manager with a proven track record at CAN Community Health, Inc., specializing in healthcare regulations and clinical assessment. Excelled in enhancing patient care through innovative service coordination and robust community partnerships, significantly increasing referral rates. Skilled in grant writing and confidentiality, adept at fostering patient advocacy and support.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Case Manager
CAN Community Health, Inc.
05.2023 - Current
- Manage referrals, linkage and coordination of services to community partners in accordance with local, state and federal program guidelines.
- Collaborates with and cross trains clinical staff in proper techniques, care standards, operational procedures, and safety protocols to coordinate patient services.
- Facilitator of case management assignments through (but not limited to) nonprofits such as Ryan White, HOPWA and ADAP Premium Plus.
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
- Increased company referral rates by providing excellent service and building meaningful relationships with CAN patients, family and caregivers.
- Maintains Quality Control and assessments to ensure records integrity through the audit process.
HIV Prevention Outreach Coordination-Supervisor
Family Health Centers, Inc.
11.2021 - 05.2023
- Clinical Liaison to HIV care services for persons newly diagnosed or in follow-up care and for PrEP (Pre-exposure Prophylaxis) referrals of high-risk, negative patients.
- Supervised field outreach workers conducting rapid testing services within assigned territories and rural areas. Performed Field Worker duties (including but not limited to) recruitment services, HIV testing, promote awareness, education, and condom distribution.
- Developed/implemented strategies to identify individuals at high-risk for HIV. Responsible for monthly and quarterly reports to department management.
Ryan White Case Manager/Coordinator
South Carolina HIV Council
10.2010 - 08.2021
- Supervised Ryan White Case Managers and National HIV AIDS Strategies (NHAS) Associate(s) in the performance and delivery of goals, objectives, and activities for support of PLWH (Persons Living with HIV) clientele.
- Prepared monthly, annual and quarterly audit reports.
- Managed eight federally funded grants totaling over $700,000.00.
- Conducted client assessments for needs, strengths, and risks to provide appropriate interventions and support services.
- Assisted caseworkers with home visits and schools to evaluate child safety and quality of care.
- Mentored new case managers, sharing valuable insights from years of hands-on experience in the field.
Ryan White Case Management Patient Advocate
South Carolina HIV/AIDS Council
10.2010 - 10.2012
- Developed linkage to nurture and sustain continuum of care treatment to persons living with HIV/AIDS.
- Managed caseload and maintained accurate client records in PROVIDE ENTERPRISE System.
- Conducted initial assessment of service needs and monitor client’s needs through reevaluations.
- Client Advocate to ensure medical services medical treatment.
- Facilitated Support Groups for persons living with HIV/AIDS, their family and caregivers.
Infectious Disease Research Assistant
Atlantic Search Group
02.2009 - 06.2009
- Supported medical scientist in military based, infectious disease clinical trial. Primary liaison between clinical staff and study team.
- Identified, recruited and enrolled eligible recruits for trial inclusion based on protocol Inclusion/Exclusion Criteria.
- Completed visits and assessments including but not limited to collection/processing biographical data points for statistical analysis, lab sample collection/processing, data collection/verification and quality control ensuring data integrity.
- Maintained source documentation and transcription, trial forms, supplies, equipment, drug accountability and logs of all trial related activities to ensure accurate data reporting.
- Obtained, reviewed, and processed essential regulatory and administrative documents.
- Security Clearance vetted via the Department of Defense.
Education
Master of Arts - Rehabilitation Counseling
South Carolina State University
Orangeburg, SC12-2006
Skills
- Clinical assessment
- Healthcare regulations
- Confidentiality
- Grief support
- Grant Writing
- Drug Accountability
- Data Entry/Transcription
- Microsoft (TEAMS, Excel, Powerpoint, Publisher, etc)
- Oracle EDC (Electronic Data Capture)
- Department of Defense vetted
Affiliations
- Delta Sigma Theta Sorority, Inc.
Certification
Phlebotomy
Timeline
Medical Case Manager
CAN Community Health, Inc.
05.2023 - Current
HIV Prevention Outreach Coordination-Supervisor
Family Health Centers, Inc.
11.2021 - 05.2023
Ryan White Case Manager/Coordinator
South Carolina HIV Council
10.2010 - 08.2021
Ryan White Case Management Patient Advocate
South Carolina HIV/AIDS Council
10.2010 - 10.2012
Infectious Disease Research Assistant
Atlantic Search Group
02.2009 - 06.2009
Phlebotomy
Master of Arts - Rehabilitation Counseling
South Carolina State University
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