Rhonda Wessinger
Lexington
Summary
Hardworking, detail oriented, fast kinesthetic learner. I take pride in my ability to work as a team member as well as independently and communicate well with others. I enjoy a creative, energetic environment that will allow me to use my best qualities while also challenging me to gain new knowledge. I am authorized to work in the US for any employer
Overview
26
26
years of professional experience
1
1
Certification
Work History
Dispatch Supervisor
CoolSys
06.2021 - Current
- I started with CoolSys as a dispatcher and became the dispatch supervisor in June 2024.
- I coach and mentor the dispatchers that I am over.
- Answer and transfer phone calls daily on genesys.
- Communicate effectively with technicians and service managers/supervisors.
- Respond efficiently to e-mails and updates daily.
- Provide excellent customer service.
Owner
Lavender Sunset Boutique
10.2019 - 05.2021
- I closed my boutique due to Covid.
Director/Office Manager
Windsor-Kid City
10.1999 - 10.2019
- Established all facility plans, policies and regulations, and communicated these to staff, parents, children and community.
- I was in charge of the business. I managed inventory, accepted payments, made deposits, did payroll, accounts receivable. I had to sell the business to enroll new children. I provided exceptional customer service to clients.
- Scheduled daily activities.
- Provided safety and comfort of staff and children in the program.
- Performed various record-keeping functions to maintain the operations of the program.
- Conducted and documented all state required emergency drills.
- Maintained the highest standard of professional behavior at all times in the program.
- Maintained current First Aid and CPR training.
- Recruited families, quality staff and adequate resources to the program, resulting in increased quality in programs.
- Hired, trained and supervised staff for all programs.
- Supervised 19+ staff members.
- Planned and facilitated regular meetings and training for employees.
- Maintained detailed employee and student records per state regulations.
- Maintained expense budget and ensured optimum utilization of funds.
- Performed overall financial and operational tasks.
- Interfaced with clients, providing high levels of customer service.
- I left Windsor-Kid City to open my own business, a boutique.
Education
High school diploma -
Lexington High School
Lexington, SC05.2002
Skills
- Detail Oriented
- Data Entry
- Word
- Excel
- Marketing
- Management
- Administrative Experience
- Accounts Payable
- Accounts Receivables
- Excellent verbal and written communication
- Customer Service Skills
- Quick Books
- Adobe Acrobat
Certification
- First Aid Certification
- CPR Certification
Timeline
Dispatch Supervisor
CoolSys
06.2021 - Current
Owner
Lavender Sunset Boutique
10.2019 - 05.2021
Director/Office Manager
Windsor-Kid City
10.1999 - 10.2019
High school diploma -
Lexington High School
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