Rian Dennis
Collins Funeral Home
Rembert
9
years of professional experience
Dedicated and dependable customer-focused professional with experience supporting families and providing compassionate service in a fast-paced environment. Strong background in customer service, communication, organization, teamwork, and attention to detail. Experienced in handling multiple responsibilities, maintaining confidentiality, processing transactions accurately, and creating positive customer experiences.
Work History
Administrative Assistant
8 Years 8 Months- Delivered compassionate, professional customer service while assisting families during emotionally sensitive situations.
- Welcomed visitors, answered questions, and ensured every guest received courteous, respectful assistance.
- Prepared personalized tribute videos, memorial programs, and presentation materials with exceptional attention to detail.
- Managed multiple responsibilities simultaneously while consistently meeting deadlines in a fast-paced environment.
- Processed customer payments accurately while maintaining confidentiality and following company procedures.
- Responded promptly to customer questions and resolved concerns professionally to ensure satisfaction.
- Worked closely with funeral directors and other team members to coordinate services and provide seamless support.
- Organized materials, maintained clean and orderly workspaces, and ensured preparation areas were ready for daily operations.
- Protected confidential records and handled sensitive information with professionalism and discretion.
- Assisted with setting up memorial services, arranging materials, and ensuring everything was properly prepared before guests arrived.
- Demonstrated flexibility by adapting to changing schedules and priorities throughout each workday.
- Maintained professionalism and a calm demeanor while working under pressure and serving diverse families.
- Developed strong interpersonal skills by communicating effectively with customers, coworkers, and management.
- Contributed to a positive team environment by assisting coworkers whenever additional support was needed.
- Consistently demonstrated reliability, punctuality, and a strong work ethic.
Education
Associate of Science - Criminal Justice
High School Diploma
Skills
Office Software
Data Entry
Customer Service
Active Listening
Professional Integrity
Problem Solving
Organization
Attention to Detail
Reliability
Timeline
Administrative Assistant
Collins Funeral Home
03.2018 - CurrentRead More
Crestwood High School
High School Diploma
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Central Carolina Technical College
Associate of Science from Criminal Justice
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