Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Wentzel

Myrtle Beach,WI

Summary

Highly communicative individual with more than 25 years working as Foreman for manufacturing organization. Determined and experienced in coordinating personnel, materials and equipment. Experienced supervisor with over 30 years of experience in battery manufacturing. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Overview

46
46
years of professional experience

Work History

Sales Associate Delivery Driver

NAPA Auto Parts - Genuine Parts
08.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Sales Associate

Batteries Plus Bulbs
08.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Parts Delivery Driver

Beach Automotive
07.2021 - 11.2021
  • Pulled parts off store shelves to fill customer orders.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Collected $[Amount] in payments for completed deliveries and services daily.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Fostered positive working relationships with regular customers.

Foreman

East Penn Manufacturing Company
06.1990 - 08.2020
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Evaluated incoming materials for quality and amounts ordered.
  • Wrote [Timeframe] production reports to help senior leadership make accurate operational plans and decisions.
  • Reworked positions and workflow based on individual abilities and production targets.
  • Set and revised production schedules to meet changing demands.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Checked equipment to determine if maintenance was required.
  • Evaluated production schedules and orders to arrange required materials and plan staffing needs.

Multiple Positions

GENERAL BATTERY CORP
06.1978 - 05.1989

INDUSTRIAL DIVISON BATTERY REPAIR FINSH LINE BATTERY PACKER ASSEMBLY LINE BURNER FORMATION

  • Maintained excellent attendance record, consistently arriving to work on time.

Education

High School Diploma -

Muhlenberg High School
Laureldale, PA
06.1976

Skills

    • Safety and compliance
    • Safety policies and procedures
    • Process improvement
    • Staff Management
    • Supervision
    • Problem resolution
    • Operational improvement
      • Hand Tools
      • Global Positioning Systems (GPS)
      • Repair
      • Product delivery
      • GPS and map navigation
      • Traffic Laws
      • Knowledge of state roads and highways

Timeline

Sales Associate Delivery Driver

NAPA Auto Parts - Genuine Parts
08.2023 - Current

Sales Associate

Batteries Plus Bulbs
08.2022 - 07.2023

Parts Delivery Driver

Beach Automotive
07.2021 - 11.2021

Foreman

East Penn Manufacturing Company
06.1990 - 08.2020

Multiple Positions

GENERAL BATTERY CORP
06.1978 - 05.1989

High School Diploma -

Muhlenberg High School
Richard Wentzel