Richard Workman
Cayce
Summary
Dedicated professional with expertise in intake coordination and animal care. Proven track record in resolving customer inquiries and optimizing workflows to maintain high service standards. Committed to enhancing client satisfaction through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Goodwill
West Columbia
09.2020 - 02.2022
- Streamlined intake processes and workflows through effective team collaboration.
- Developed and maintained procedures to boost efficiency and client satisfaction.
- Resolved customer complaints and addressed inquiries promptly.
- Coordinated efforts with supervisors to align group objectives for success.
Kennel Worker
Pets Inc
West Columbia
01.2020 - 09.2020
- Cleaned and sanitized animal enclosures, ensuring healthy living conditions.
- Monitored animal behavior and health, reporting concerns to management promptly.
- Assisted with daily feeding schedules and provided fresh water for all animals.
- Walked and exercised dogs to enhance physical fitness and social skills.
- Managed inventory of pet supplies to ensure availability and quality for animal care.
- Assisted with grooming tasks like bathing, brushing, and nail trimming to promote animal hygiene and comfort.
- Coordinated with team members to streamline kennel operations and enhance overall animal welfare.
Groundskeeper
Goshen Glenn
Clover
04.2016 - 06.2019
- Cultivated landscaping through mowing, trimming, and edging grass and plants.
- Cleared debris from walkways, parking lots, and common areas to maintain safe and clean environments.
- Operated mowers, tractors, and equipment safely to ensure operational efficiency.
- Assisted in maintaining irrigation systems to promote healthy plant growth.
- Utilized hand-held tools to ensure precise maintenance of green spaces.
- Lifted and removed fallen or damaged branches using hand and power tools.
- Collaborated with team members to streamline completion of daily grounds tasks.
Education
High School Diploma -
Walnut Groove Christian School
Fort Mill SC06-2018
Skills
- Intake coordination
- Workflow analysis
- Process improvement
- Customer relationship management
- Client interaction
- Supply inventory
- Attention to detail
- Equipment operation
- Operating Forklift
- Debris removal
- Grounds maintenance
- Landscaping techniques
- Animal care
- Physically strong
- Patience and perseverance
Certification
Fork Lift Certification
Timeline
Intake Coordinator
Goodwill
09.2020 - 02.2022
Kennel Worker
Pets Inc
01.2020 - 09.2020
Groundskeeper
Goshen Glenn
04.2016 - 06.2019
High School Diploma -
Walnut Groove Christian School