Ricky Tiernan

• Communicate effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
• Regularly evaluate employee performance and provide feedback.
• Promote high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
• Ensure compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
• Enhance staff performance through regular training, mentoring, and professional development opportunities.
• Delegate tasks to staff members, monitored completion of all duties and provided support to enhance performance.
• Successfully manage clinic operations during periods of change or growth by adapting processes as needed.

• Assisted with regulatory issues such as compliance.
• Oversaw accounting, budgeting, and financial reporting.
• Recruited, oriented, and trained healthcare staff members.
• Created and implemented organizational policies and procedures.
• Monitored status of individuals with chronic health concerns.
• Tracked and evaluated statistical data on healthcare activities to make effective program decisions.
• Analyzed current programs to determine effectiveness.
• Reviewed requests for expenditures and determined if such applications were justified and within budget.
• Managed team schedule and workflow between jobs.

• Educated inmates about their health conditions and self-care routines for better disease management.
• Promoted a safe environment for both staff and inmates by adhering to institutional policies regarding contraband control, safety measures, and crisis intervention techniques.
• Provided emergency care to inmates by responding promptly to medical emergencies within the facility.
• Collaborated with interdisciplinary team members to develop individualized care plans for each inmate.
• Prevented potential health crises by conducting thorough screenings during intake processes for new inmates.
• Administered medications and treatment to patients and monitored responses.
• Advocated for and strived to protect health, safety, and rights of patient.
• Created and implemented care plans for prisoners suffering from chronic conditions.

• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Mentored and supervised junior nurses, fostering a supportive and professional work environment.
• Collaborated with other healthcare professionals to provide quality patient care.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

Oversaw 120 + Airmen and Soldiers in 5 statewide locations during the Military and State Department of Public Health Response to COVID 19.

Created/Wrote the Emergency Medical Response Guidance for the State of Alabama for COVID 19.

Trained military and civilian personnel on medical treatments, precautions, and use of protective gear/clothing.

Oversaw/trained/assigned medical professionals for the Air & Army National Guard during treatments of patients with COVID 19.

Assigned and trained teams for Contact Tracing, DPH records tracking, and customer representation of all Alabama residents.

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.
• Updated/Maintained records of military personnel from all services to ensure readiness for deployment.
• Assisted with medical requirements & paperwork for individuals retiring from the Armed Forces.

• Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
• Responded to patient emergencies to provide prompt and correct intervention .
• Educated patients and families to increase understanding of condition and best ways to manage.
• Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
• Administered medications and treatments to manage patient's condition.
• Utilized evidence-based practice to assess and provide care for patients.
• Demonstrated knowledge of technical procedures and proper equipment use.
• Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
• Maintained patient confidentiality by protecting unauthorized access to personal information.