Ricolette Alfrea Dawkins
Greenville
Summary
Experienced office manager with a proven track record of efficiently overseeing administrative operations and maximizing productivity. Skilled in team leadership, customer service, and implementing effective procedures to ensure business success. Working under pressure while still being able to bring out the best for the employees and customers.
Overview
8
8
years of professional experience
Work History
Barista
Cuppa Jones (Aramark)
08.2023 - Current
- Proficient in operating espresso machines and preparing a variety of coffee beverages
- Skilled in delivering excellent customer service in a fast-paced cafe environment
- Maintained a clean workspace per all safety standards and regulations
Summer order fulfillment
BJU Press
03.2023 - 08.2023
- Processed and fulfilled customer orders in a timely and accurate manner during the busy summer season
- Collaborated with the warehouse team to ensure inventory levels were maintained and orders were shipped out efficiently
- Assisted with inventory management tasks such as restocking shelves, organizing products, and preparing orders for shipment
Office Manager
Island Windshield & Auto Sales
06.2017 - 12.2021
- Implemented efficient processes and improved office functionality to increase productivity
- Managed daily administrative tasks, including scheduling, budgeting, and handling correspondence
- Oversaw office operations, maintaining supplies, and equipment, and ensuring facility maintenance
- Trained and supervised office staff, ensuring high levels of productivity and customer satisfaction
- Handled all accounts payable and accounts receivable functions, including processing invoices, payments, and reconciliations
Volunteer
Humane Society Animal Shelter
09.2019 - 01.2020
Education
B.S - Business Administration, Criminal Justice
Bob Jones University
Greenville, SC12.2025
High School Diploma -
St.Andrews International School
05-2020
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Adaptive and creative
- Decision-making
- Ordering procedures
- Sales expertise
- Multitasking and organization
- Clear communication
- Customer service
- Organizational skills
- Team leadership
Related Experience
- Office Manager, Island Windshield & Auto Sales, Nassau, Bahamas, 06/2017, 12/2021, Implemented efficient processes and improved office functionality to increase productivity., Managed daily administrative tasks, including scheduling, budgeting, and handling correspondence., Oversaw office operations, maintaining supplies, and equipment, and ensuring facility maintenance., Trained and supervised office staff, ensuring high levels of productivity and customer satisfaction., Handled all accounts payable and accounts receivable functions, including processing invoices, payments, and reconciliations.
- Barista, Cuppa Jones (Aramark), Greenville, SC, 08/2023, Present, Proficient in operating espresso machines and preparing a variety of coffee beverages., Skilled in delivering excellent customer service in a fast-paced cafe environment., Maintained a clean workspace per all safety standards and regulations.
Timeline
Barista
Cuppa Jones (Aramark)
08.2023 - Current
Summer order fulfillment
BJU Press
03.2023 - 08.2023
Volunteer
Humane Society Animal Shelter
09.2019 - 01.2020
Office Manager
Island Windshield & Auto Sales
06.2017 - 12.2021
B.S - Business Administration, Criminal Justice
Bob Jones University
High School Diploma -
St.Andrews International School
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