Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riley Mogyorosi

Myrtle Beach,SC

Summary

Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Landry's Seafood House
04.2025 - Current
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Delivered food and beverages accurately and efficiently to tables.
  • Assisted in menu knowledge, offering recommendations based on guest preferences.
  • Managed multiple tables simultaneously, prioritizing tasks to optimize service flow.
  • Collaborated with kitchen staff to ensure timely order preparation and delivery.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction.
  • Processed payments accurately, ensuring proper handling of cash and credit transactions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Travel Concierge

Monster Reservations Group
06.2024 - 02.2025
  • Book Reservations, Sales, basic psychology
  • Curated personalized travel itineraries based on client preferences and interests.
  • Resolved customer inquiries and issues promptly, ensuring high satisfaction levels.
  • Coordinated logistics for travel arrangements, including accommodations and transportation services.
  • Established relationships with vendors to secure exclusive deals and enhance client offerings.
  • Managed multiple client requests simultaneously while maintaining attention to detail.
  • Implemented process improvements that streamlined booking procedures and enhanced efficiency.
  • Managed multiple client accounts concurrently, ensuring timely responses and accurate information.
  • Analyzed client feedback to refine service offerings and elevate overall customer experience.
  • Generated positive feedback from satisfied customers leading to increased referrals within personal networks.
  • Resolved issues promptly during clients'' travels, minimizing disruptions to their plans and maintaining a high level of satisfaction.
  • Assisted travelers in planning memorable vacations by providing personalized recommendations and itineraries.
  • Created customized proposals for corporate clients seeking professional assistance with conference logistics or incentive trips.
  • Increased repeat business through attentive service and follow-up communications after each trip completion.
  • Established strong relationships with vendors, negotiating favorable rates for clients'' travel needs.
  • Saved clients time by handling passport renewals, visa applications, and other necessary documentation before departure dates approached.
  • Leveraged extensive knowledge of loyalty programs to secure upgrades and additional benefits for clients'' hotel stays or flights when possible.

Server

Damon's Bar and Grill
04.2023 - 10.2023
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Contributed to inventory management by monitoring stock levels.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Built rapport with guests to enhance their dining experience and encourage return visits.

Crew Member

Tropical Smoothie Cafe
06.2021 - 10.2023
  • Prepared and blended smoothies according to menu standards and customer specifications.
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Assisted in training new crew members on operational procedures and customer service protocols.
  • Collaborated with team members to manage peak service hours effectively, enhancing workflow efficiency.
  • Implemented suggestions for improving service processes, contributing to enhanced team performance.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Monitored inventory levels and restocked supplies as needed to ensure smooth operations.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Dishwasher and Busser

The Wooden Spoon
09.2020 - 04.2021
  • Operated dishwashing equipment to maintain cleanliness and sanitation standards.
  • Sorted and organized dishes, utensils, and kitchenware for efficient workflow.
  • Collaborated with kitchen staff to ensure timely availability of clean dishes.
  • Implemented improvements in dishwashing processes to enhance efficiency and reduce downtime.
  • Monitored supply levels of cleaning agents, reporting shortages when necessary.
  • Trained new team members on proper washing techniques and safety protocols.
  • Maintained organized workstations to promote a safe and productive environment.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Assisted in routine maintenance of dishwashing machinery to ensure optimal performance.
  • Followed supervisor instructions to complete tasks on time.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.

Education

GED -

Socastee High School
Myrtle Beach, SC

Skills

  • Communication
  • Patience
  • Flexibility
  • Communication skills
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Service prioritization
  • Food running
  • Team collaboration
  • Sales expertise
  • Sales techniques
  • Order accuracy
  • Quality control
  • Supply restocking
  • Food safety practices
  • Performance improvement
  • Table bussing
  • Suggestive selling
  • Guest relations management
  • Dining area maintenance
  • Relationship management
  • Allergy awareness
  • Order management
  • Inventory management
  • Task prioritization
  • Tableside etiquette
  • Food sales and promotion

Certification

Driver's License

Timeline

Server

Landry's Seafood House
04.2025 - Current

Travel Concierge

Monster Reservations Group
06.2024 - 02.2025

Server

Damon's Bar and Grill
04.2023 - 10.2023

Crew Member

Tropical Smoothie Cafe
06.2021 - 10.2023

Dishwasher and Busser

The Wooden Spoon
09.2020 - 04.2021

GED -

Socastee High School

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Riley Mogyorosi