Rita Mizell
Dorchester
Summary
Detail-oriented professional with extensive experience in cash register operations and customer service. Recognized for problem-solving abilities and a strong focus on maintaining accuracy and efficiency in transactions.
Overview
37
37
years of professional experience
Work History
CASHIER
BOONE HILL LIQUOR STORE
512 BOONEHILL RD C
03.2026 - Current
- Handled cash, credit, and debit transactions accurately.
- Operated cash register and processed customer transactions efficiently.
- Assisted customers in selecting products and answering inquiries.
- Maintained cleanliness and organization of the checkout area.
CASHHIER/MANAGER
Dollar General Market
JEDBURG
09.2025 - 03.2026
- Managed cash handling procedures for accurate transactions.
- Supervised cashier team to ensure efficient customer service.
- Trained new cashiers on register operations and store policies.
- Assisted customers with product inquiries and store navigation.
Cashier
Enterprise Bank
Ridgeville
01.2025 - 07.2025
- Managed cash register operations, ensuring proper handling of cash and credit payments.
- Processed customer transactions quickly and accurately at Boone Hill Liquor Store.
- Assisted customers in selecting products and provided recommendations based on preferences.
Sales Associate
Belk Department Store
Summerville
11.2007 - 01.2025
- Assisted customers with product selections and provided personalized recommendations.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items based on customer interests and needs.
- Handled customer inquiries and resolved issues efficiently.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers warmly upon entry to create a welcoming atmosphere. and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new associates on store policies and customer service standards.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collaborated with team members to meet store objectives and enhance service quality.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves to maintain sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Conducted inventory checks to ensure stock availability and organization.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by highlighting their unique features and benefits. by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in marketplace.
- Adhered to company initiatives and achieved established goals.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Tracked sales performance metrics to identify trends in marketplace.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Cashier/CASHHIER/Manager
whitneys exxon
Ladson
03.1989 - 09.2007
- Processed customer transactions efficiently and accurately at a busy gas station.
- Managed cash register operations and balanced cash drawers daily.
- Provided excellent customer service by addressing inquiries and resolving complaints.
- Maintained cleanliness and organization of the store environment for safety compliance.
- Assisted in inventory management by restocking shelves and monitoring supplies.
- Operated point-of-sale systems to complete sales transactions effectively.
- Collaborated with team members to enhance overall customer experience during peak hours.
- Trained new cashiers on procedures and best practices for efficient operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Executed various tasks as assigned by management to support store operations. as assigned by management.
- Restocked shelves with merchandise to ensure product availability for customers. with merchandise when needed.
- Assisted customers in locating specific products and provided information to enhance their shopping experience. find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Responded to customer inquiries regarding store policies and product information to enhance service quality. and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Conducted price checks for special orders or discounts as requested by customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Verified customer identification to ensure compliance with age restrictions on alcohol and tobacco sales. during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore mask or face shield.
- Supervised staff to ensure excellent customer service and team performance.
- Oversaw inventory management and restocking of merchandise and fuel products.
- Implemented safety protocols to maintain a secure working environment.
- Trained new employees on operational procedures and customer interaction.
- Coordinated scheduling to optimize staffing levels for peak hours.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Streamlined communication channels, improving information flow and decision-making speed.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Ensured compliance with industry regulations and company policies.
- Conducted performance reviews for team members.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Implemented process improvements, resulting in an increase in operational efficiency.
Education
High School Diploma -
Berkeley High School
Moncks Corner, SC06-1986
Skills
- Point-of-sale operation
- Point-of-sale systems
- Cash handling
- Product knowledge
- Inventory management
- Customer relationship management
Timeline
CASHIER
BOONE HILL LIQUOR STORE
03.2026 - Current
CASHHIER/MANAGER
Dollar General Market
09.2025 - 03.2026
Cashier
Enterprise Bank
01.2025 - 07.2025
Sales Associate
Belk Department Store
11.2007 - 01.2025
Cashier/CASHHIER/Manager
whitneys exxon
03.1989 - 09.2007
High School Diploma -
Berkeley High School