Roan Mechling
Blythewood
Summary
With a personable and upbeat demeanor, I bring strong interpersonal skills and a positive attitude to every customer interaction. Extensive knowledge of product merchandising and point-of-sale systems allows for effectively identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction, making an invaluable asset to any team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Lowes Home Improvment
01.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Production Manager
Graph-itti Inc
07.2023 - 12.2024
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Reviewed work for quality and compliance with company standards and design specifications.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
Education
High School - Engineering
Blythewood High School
Blythewood, SC05.2024
Skills
- Customer service
- Communication skills
- Computer literacy
- Guest services
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Reliability and punctuality
- Flexible schedule
- Time management
Accomplishments
- Supervised team of 4 staff members.
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Forklift Certification
- Autodesk Certified Professional (ACP)
- OSHA Certified
Timeline
Retail Sales Associate
Lowes Home Improvment
01.2025 - Current
Production Manager
Graph-itti Inc
07.2023 - 12.2024
High School - Engineering
Blythewood High School
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