ROB HOWARD
Fort Mill
Summary
Qualified sales Professional with strong background in managing regional accounts and fostering client relationships. Demonstrated ability to drive sales growth and develop strategic partnerships. Proven skills in negotiation and customer service, consistently delivering exceptional results.
Overview
20
20
years of professional experience
Work History
Regional Account Executive
Shred America
02.2024 - Current
- Making Initial Calls to Leads
- Follow Up Calls on Current Leads
- Follow Up Calls on Completed Customers
- Recurring Services
- Cross Selling
- Referral Business
- Google Reviews
- Targeted Outreach based on availability
- Interaction with Ops for Scheduling/Reschedules
- Contracts and RFPs
Trash Valet
Valet Services
Charlotte, NC
10.2024 - Current
- Delivered consistent nightly support beginning at 7:00 PM, Sunday through Thursday.
- Remove waste from front door of each resident and haul to compactor onsite.
- Record violations as necessary and submit nightly report.
- Perform troubleshooting to compactor when needed.
- Advise all internal and external customers of potential safety hazards.
- Maintain professional relationships with all members of the community.
Sales/Project Manager
Palmetto Roofing Company
Rock Hill, SC
01.2024 - 01.2025
- Design, quote, schedule, and manage roofing projects for residential clients in the greater Charlotte, NC area.
- Coordinate material orders and subcontractor schedules to ensure timely completion of each project phase.
- Attend networking events to build business relationships, and step in as a laborer when needed to ensure projects are completed on time and within budget.
Production Manager
Joyce Factory Direct (JFD – Carolinas)
04.2021 - 12.2023
- Managed all bathroom remodels in the Charlotte area, including ordering, scheduling, and project management, while also serving as backup PM for Windows and Sunrooms.
- Consistently exceeded monthly bathroom revenue targets ($200K - $400K) and oversaw ~10 installation crews across multiple segments.
- Streamlined vendor order processes, developed a new 1099 onboarding procedure, and trained PM teams in Asheville, NC, and Pittsburgh, PA.
Sr. Field Manger
Interior Specialists, Inc. (Interior Logic Group)
07.2017 - 04.2021
- Prepared and scheduled field crew assignments, ensuring all paperwork was submitted and required materials were available.
- Quoted labor and materials for jobs, managed client and vendor relationships, and served as the liaison between clients and contractors.
- Ensured compliance with safety and OSHA regulations, conducted homeowner inspections, developed scopes of work, and managed material orders and installer assignments.
- Trained new FM hires and maintained relationships with builders including Pulte, DR Horton, Lennar, and others across an expansive territory (Huntersville, Denver, Mt. Holly, Belmont, and Charlotte).
Production Manager
KS Audio Video
07.2012 - 07.2017
- Consistently exceeded individual monthly, quarterly, and annual sales goals, contributing to company growth.
- Drove commercial sales through canvassing, proactive calling, networking, and building a self-generated pipeline.
- Managed all stages of the sales process, from initial contact and consultations to system design, proposal writing, negotiations, closing, inventory, dispatching, project management, and follow-up.
- Increased commercial satellite activations by 10% year-over-year, boosting residual commissions.
- Conducted walkthroughs for new construction clients to assess job scope and layout.
Customer Account Specialist
National Gypsum Company
01.2006 - 04.2012
- Exceeded individual sales goals, driving market share growth and leading a high performance team to meet sales and customer service targets.
- Identified sales opportunities through proactive calling to existing and potential customers, managing inventory, and negotiating purchase agreements and pricing.
- Oversaw invoice discrepancies, credit memos, and deductions, while managing a territory covering Louisiana, Southern Alabama, Southern Mississippi, and the Florida Panhandle.
Education
High School -
Fort Mill High School
01.2002
Skills
- National client relationship management
- Project execution management
- Proven sales leader
- Field operations management
- Strategic lead generation
- Field project coordination
- Microsoft Office proficiency
- Strong verbal and written communication
- Client relationship management
- Service excellence
Timeline
Trash Valet
Valet Services
10.2024 - Current
Regional Account Executive
Shred America
02.2024 - Current
Sales/Project Manager
Palmetto Roofing Company
01.2024 - 01.2025
Production Manager
Joyce Factory Direct (JFD – Carolinas)
04.2021 - 12.2023
Sr. Field Manger
Interior Specialists, Inc. (Interior Logic Group)
07.2017 - 04.2021
Production Manager
KS Audio Video
07.2012 - 07.2017
Customer Account Specialist
National Gypsum Company
01.2006 - 04.2012
High School -
Fort Mill High School