Robbie Shoenleben
Liberty,SC
Summary
With over 35 years of experience at Prisma Health Department of Psychiatry, I have excelled as a highly proficient leader and manager. Throughout my tenure, I have held various positions within the department, ranging from direct patient care to management and leadership roles. These opportunities have allowed me to leverage my expanding skill set in leadership, program development, and community engagement. My career has been marked by a consistent track record of delivering result-focused outcomes, demonstrating competence, and maintaining a focused approach to my work. I have successfully led diverse teams and programs in areas such as corporate compliance, academics, marketing, and related disciplines. Drawing from my extensive expertise, I am adept at delivering high-quality results that cater to the unique needs of the programs, staff, patients, and community we serve.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Manager - Outpatient Behavioral Care
Prisma Health Department of Psychiatry
06.1989 - Current
- Leading and developing an expended Day Treatment Programs for Behavioral Health
- Leading and participating in numerous initiatives in Prisma Health to improve the health of our community and Mid-lands of South Carolina
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulation.
- Worked in collaboration with senior-level personnel working in marketing and increase capacities.
- Identified trends and assessed opportunities to improve processes and execution.
- Prepared annual data to determine metrics for operational performance.
- Located bottlenecks to streamline existing processes.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Current City Council Member
City Council
11.2021 - Current
Education
Licensed Professional Counselor -
01.1998
Skills
- Program Development
- Project Management
- Budget Management
- Community Engagement
- Leadership
- Communication
- Collaboration/Teamwork/Team Development
- Supervisory experience – mental health and substance use professionals
Licenseeducationhistory
Licensed Professional Counselor (LPC), Active, 01/01/98, In Good standing
Certification
Licensed Professional Counselor (LPC) Lisense # 2805. Active since 05/15/1998. In Good Standing.
Timeline
Current City Council Member
City Council
11.2021 - Current
Manager - Outpatient Behavioral Care
Prisma Health Department of Psychiatry
06.1989 - Current
Licensed Professional Counselor (LPC) Lisense # 2805. Active since 05/15/1998. In Good Standing.
Licensed Professional Counselor -
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