Robert Austin
Columbia
Summary
Upbeat and adaptable with strong problem-solving abilities and proactive mindset. Possesses valuable insights into market trends and strategic planning, coupled with skills in financial management and business development. Dedicated to driving innovation and achieving measurable outcomes.
Hardworking Student offering full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ecological Improvements
03.2023 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Built lasting relationships with clients through outstanding customer service interactions.
Server
Black Rooster
01.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Camp Counselor
YMCA Camp Greenville
05.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Encouraged team building to increase camaraderie, trust and rapport.
Technology Specialist
Target
02.2021 - 12.2022
- Improved customer satisfaction by providing timely and effective technology support.
- Played an instrumental role in streamlining communication channels between different departments through efficient utilization of collaboration tools.
- Provided exceptional customer service by troubleshooting technical issues promptly and accurately resolving problems.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - Exercise Science
University of South Carolina
Columbia, SCAssociate of Science - Physical Therapy
Midlands Technical College
Columbia11-2026
High School Diploma -
Dreher High School
Columbia, SC06-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Attention to detail
- Positive engagement
- Strong work ethic
- Hospitality service expertise
- Memory retention
- Sales techniques
Timeline
Server
Black Rooster
01.2024 - 11.2024
Camp Counselor
YMCA Camp Greenville
05.2023 - 08.2023
Sales Associate
Ecological Improvements
03.2023 - Current
Technology Specialist
Target
02.2021 - 12.2022
No Degree - Exercise Science
University of South Carolina
Associate of Science - Physical Therapy
Midlands Technical College
High School Diploma -
Dreher High School
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