Robert Davis
Fort Mill
Summary
Reliable and punctual professional with strong customer service and delivery experience in fast-paced logistics, retail, and gig-economy environments. Experienced in handling packages, managing delivery routes, maintaining organization, and meeting strict time schedules. Known for attention to detail, safety awareness, and providing excellent service. Certified ScrumMaster (CSM) with strong problem-solving and coordination skills. Seeking to contribute strong work ethic, route efficiency, and reliability as a Courier with Labcorp.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
01.2026 - Current
- Load, unload, and sort packages in a high-volume warehouse while maintaining speed and accuracy.
- Follow safety procedures while handling packages and equipment.
- Work under strict time deadlines to ensure packages are processed for delivery routes.
Customer Service Advocate
Target
08.2025 - Current
- Provide fast and friendly customer service while managing returns, purchases, and issue resolution.
- Maintain organization and accuracy when handling transactions and merchandise.
- Assist with operational tasks in a fast-paced retail environment requiring efficiency and multitasking.
Client Associate
Ascending Solutions
01.2025 - 08.2025
- Built and maintained strong client relationships while managing sales campaigns and marketing initiatives.
- Communicated product benefits clearly to customers, increasing satisfaction and conversion rates.
- Participated in daily sales meetings and product training, contributing to overall team growth.
- Handled customer concerns with professionalism, leading to high retention and positive feedback.
Delivery Driver
DoorDash
01.2024 - 01.2025
- Completed food and retail deliveries while maintaining high customer satisfaction ratings.
- Planned efficient routes using GPS and delivery apps to meet strict delivery windows.
- Handled food and packages carefully to ensure quality and accuracy upon delivery.
- Demonstrated strong time management while completing multiple deliveries per shift.
Sales Associate, Tools Department
Lowe's
01.2024 - 01.2025
- Consistently ranked top in the department for opening credit card accounts and upselling high-ticket items.
- Provided in-depth product education to customers, often leading to additional sales and improved customer experience.
Shift Lead
Qdoba
03.2021 - 01.2024
- Supervised and motivated a team of up to 10 employees during high-volume shifts.
- Handled customer complaints and resolved issues efficiently while maintaining company standards.
- Trained new employees on food safety, customer service, and operational tasks.
- Oversaw inventory, shift planning, and end-of-day financial reports.
Education
High School Diploma -
Ardrey Kell High School
Charlotte, NC01-2022
Associate of Science - Biomedical Equipment Technology
Central Piedmont Community College
Charlotte, NC05-2028
Skills
- Time Management & Route Efficiency
- Customer Service & Client Interaction
- Package Handling & Warehouse Operations
- Attention to Detail & Organization
- Handheld Device & Technology Use
- Problem Solving & Communication
- Ability to Lift 50 lbs
- Safety & Compliance Awareness
- Route Navigation & Independent Delivery Operations
- Package unloading
- Warehouse safety
- Team collaboration
- Heavy lifting
Certification
Certified ScrumMaster (CSM) – Scrum Alliance
Timeline
Package Handler
FedEx
01.2026 - Current
Customer Service Advocate
Target
08.2025 - Current
Client Associate
Ascending Solutions
01.2025 - 08.2025
Delivery Driver
DoorDash
01.2024 - 01.2025
Sales Associate, Tools Department
Lowe's
01.2024 - 01.2025
Shift Lead
Qdoba
03.2021 - 01.2024
High School Diploma -
Ardrey Kell High School
Associate of Science - Biomedical Equipment Technology
Central Piedmont Community College
Additional Information
- Valid Driver’s License
- Comfortable driving for extended periods
- Able to lift 50+ lbs
- Strong punctuality and reliability